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Otto Cadillac
Albany, NY
2,149 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,149 reviews
April 03, 2025
I wish it hadn’t taken me so long to find Otto Cadillac! ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay w ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay with this dealer and service center as long as I can!!! More
by samgazzillo
Verified Customer
April 02, 2025
Have bought at least five vehicles possibly six from this dealership, dating back to previous owner. This transaction was the worst experience at any dealership we currently deal with. dealership, dating back to previous owner. This transaction was the worst experience at any dealership we currently deal with. More
by paulb9
April 02, 2025
I've enjoyed doing business here. The pricing on the cars and your trade-in will be fair, the buying process is easy, and I left with a great deal on my new car. I will go back here a The pricing on the cars and your trade-in will be fair, the buying process is easy, and I left with a great deal on my new car. I will go back here again because of the excellent customer service and high-quality vehicles. More
by c2016
April 01, 2025
I usually deal with Bill in Service and he is always professional, courteous and friendly. I was also greeted by my salesman Dan Z. when I arrived. professional, courteous and friendly. I was also greeted by my salesman Dan Z. when I arrived. More
by kenb2
April 01, 2025
Dan was excellent to and very easy to deal with and everything went very smoothly. everything went very smoothly. More
by dmcnamara0515
Employees Worked With
April 01, 2025
The service department was very thorough and Amber was very helpful and knowledgeable Thank you very helpful and knowledgeable Thank you More
by zurke
Employees Worked With
April 01, 2025
Nice, clean waiting area. Wi-fi worked well. Did not try to sell me anything I didn’t need. Wi-fi worked well. Did not try to sell me anything I didn’t need. More
by llmjink
Employees Worked With
March 30, 2025
Mike Caccese, has been excellent salesmen to me . Declan made Finance quick & easy I would recommend Otto Dealershi,p to my Friends. Thank You RM Declan made Finance quick & easy I would recommend Otto Dealershi,p to my Friends. Thank You RM More
by miragliar128
March 29, 2025
Everyone was nver nice and easy to work with buying this car. Ryan Bussinger in the business office was excellent and Rob (IT) explained all of the car screens and features as well.Everyone was helpful and car. Ryan Bussinger in the business office was excellent and Rob (IT) explained all of the car screens and features as well.Everyone was helpful and very knowledgeable. More
by Keith Chadwick
March 29, 2025
It was a pleasure to shop at Otto. Everyone there was very helpful and friendly. they made it so easy to buy my new car. Everyone there was very helpful and friendly. they made it so easy to buy my new car. More
by katlep3
