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Otto Cadillac
Albany, NY
2,147 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,147 reviews
August 10, 2023
The sales crew and service crew are outstanding. Great experience always! Very happy with my experience Great experience always! Very happy with my experience More
by tjshatt
Verified Customer
August 07, 2023
The service department goes above and beyond to assist the customer. Excellent customer relations always! the customer. Excellent customer relations always! More
by irenerassias
August 07, 2023
Service department was fantastic! Prompt and quick turnaround! I had to reschedule due to surgery and they were very accommodating. Prompt and quick turnaround! I had to reschedule due to surgery and they were very accommodating. More
by Jean
Employees Worked With
August 06, 2023
Had issues with my car for over a year. It broke down 3 times. Has been to their shop at least 7 times. The same issue came back. I brought it in and they said nothing was wrong, charge It broke down 3 times. Has been to their shop at least 7 times. The same issue came back. I brought it in and they said nothing was wrong, charged my a diag fee after seeing the check engine light. Car does have a warranty. Check engine light came back on 2 days later. I am incentivized to break down in hopes they will cover it instead of getting my car fixed prior More
by terhunepk
August 04, 2023
Had the car we wanted, drove it bought it fast and easy. Told the salesman Mike we drove to far for games,let's get to the bottom line. Great place to purchase! Told the salesman Mike we drove to far for games,let's get to the bottom line. Great place to purchase! More
by wicked142011
August 04, 2023
Efficient, kind, and professional. Ms. Young is an amazing employee and yet another reason why I will keep back to OTTO for my repairs. Ms. Young is an amazing employee and yet another reason why I will keep back to OTTO for my repairs. More
by Paul Morgan
Employees Worked With
August 04, 2023
Bill went above and beyond to provide the best service for my car! Will be back! for my car! Will be back! More
by unknown0
Employees Worked With
August 04, 2023
The service I receive us always first class. Always honest and satisfying results. Billy McCkean always takes great care of my needs. Always honest and satisfying results. Billy McCkean always takes great care of my needs. More
by mjegolfman2
August 04, 2023
Amber was very helpful and secured a service appointment for me just a few days from when I stopped in to ask about getting an item repaired. Very professional and customer oriented. for me just a few days from when I stopped in to ask about getting an item repaired. Very professional and customer oriented. More
by jjroarke
Employees Worked With
