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Otto Cadillac
Albany, NY
2,139 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,139 reviews
July 16, 2023
Friendly, fast, efficient. Also washed and vacuumed my car when service was completed. Great service team. Also washed and vacuumed my car when service was completed. Great service team. More
by susanteson10
Verified Customer
July 14, 2023
Great place. Love Bill and Ian. Electric cars are not there yet. I have 12 more words I have to use otherwise I can’t move forward in the survey. Love Bill and Ian. Electric cars are not there yet. I have 12 more words I have to use otherwise I can’t move forward in the survey. More
by Sam
July 14, 2023
They took care of both issues with my 2018 XT5, very professional and courteous, I would recommend them to anyone professional and courteous, I would recommend them to anyone More
by jhharvwood
Employees Worked With
July 14, 2023
The people are friendly and very helpful when it comes to working on your your car working on your your car More
by smallsjames55
Employees Worked With
July 12, 2023
Always great service. Roger goes above and beyond making our service experience so much easier than other dealerships Roger goes above and beyond making our service experience so much easier than other dealerships More
by tcullum124
Employees Worked With
Other Employees :
Dawn Crossley
July 12, 2023
Amazing customer service I have ever experienced I recommend the staff was incredible friendly overall recommend the staff was incredible friendly overall More
by Percy ludenaa
Employees Worked With
July 12, 2023
Dealership is very clean, friendly, helpful employees. The sitting area has comfortable seats and drinks for you, rest room is very clean The sitting area has comfortable seats and drinks for you, rest room is very clean More
by car3cml
Employees Worked With
July 11, 2023
Service is always completed promptly and correctly. I have had many cars in my lifetime and the service at Otto is second to none. I am in the process if purchasing a new 2024 XT5 from Otto. I have had many cars in my lifetime and the service at Otto is second to none. I am in the process if purchasing a new 2024 XT5 from Otto. More
by mjegolfman2
July 11, 2023
The service center at Otto Cadillac is top notch. They were very accommodating, knowledgeable and professional. Our service rep Bill was great and we were happy with the service to our vehicle. They were very accommodating, knowledgeable and professional. Our service rep Bill was great and we were happy with the service to our vehicle. More
by Brett3
Employees Worked With
July 09, 2023
Excellent service job drop the car off at 8:30 picked it up at noon up at noon More
by wendy.houck
Employees Worked With
