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BMW of West Chester

West Chester, PA

4.8
3,013 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 3,013 reviews

June 10, 2025

Great service and they care about their clients satisfaction. They discuss any work that is needed in detail. More

by CDW2526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Very helpful, clean welcome environment easy to deal with and Caroline very knowledgeable. Not crazy about how expensive. More

by GDONCHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

The service department is horrible. They overcharge you and complete services that were not approved. I was told my car would be $1,500 then the following day I was told the vehicle wou More

by kjjones19311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Deritis
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

The car and service was very good, but the car interior still has a perfume smell. More

by stockerhr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Dealership was fantastic, they allowed me to return a 2026 X5 in 3 days because I just wasn’t happy, I really wanted a higher performance car. I wound up getting a great deal through Dan, who was extreme More

by adippolito222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Stangl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Scott and his team are really great to work with . Very prompt professional transparent . I have never had a more thorough delivery experience. I look forward to the future . More

by turbos7903
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Very Professional. Never had a problem. Everyone at BMW was friendly and showed they cared More

by Michael Vattilano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Thank you for your help - much appreciated. You all make it a great experience. -A.J. Harper More

by ANTHONY.J.HARPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

My first purchase from West Chester and was very pleased. Staff was friendly, knowledgeable and smooth vehicle purchase. More

by joeali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Great customer service experience from scheduling to updates on repair progress to completion of issue. More

by JASON.BROWN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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