BMW of West Chester

Great service, great staff! We have bought two cars in the last two years from them! Highly recommend! We have bought two cars in the last two years from them! Highly recommend! More

excellent service and very warm welcome and explaining in detail all the findings and provided all the required support to make my experience absolute pleasure detail all the findings and provided all the required support to make my experience absolute pleasure More

Our sales person John was excellent he was 100% helpful to us and made this is great experience to us and made this is great experience More

Work was done well. Even though I was told, I probably didn’t need it. Turns out I did. I’m just curious why every time I bring this car to the dealership I am told I n Even though I was told, I probably didn’t need it. Turns out I did. I’m just curious why every time I bring this car to the dealership I am told I need new tires? It had only been 4000 miles since my last inspection. And my tires at that point were rated at seven. When I came to the dealership, they told me they were at a three. After my appointment, I went to my tire guy and yes, my tires are fine and they were not out of three. It makes me not trust this dealership. This is not the first time this has happened. More

BMW of West Chester always takes great care of our X5. We have been completely satisfied with the maintenance done on our vehicle and will continue to use their service in the future! We have been completely satisfied with the maintenance done on our vehicle and will continue to use their service in the future! More

I’ve been using BMW of West Chester for service for the past 2 years and have found their customer service to be excellent. This is the first time I’ve purchased a car from West Chester and found the sales past 2 years and have found their customer service to be excellent. This is the first time I’ve purchased a car from West Chester and found the sales department also excels at customer service. Highly recommend! More

Service appointment was as scheduled, provided me a Uber ride home and back and performed all the work needed. They were better than expected. ride home and back and performed all the work needed. They were better than expected. More

While changing my oil, they found a very substantial problem that would’ve been otherwise easy to overlook which stopped me from suffering a breakdown at some point on a highway later in life. My rep, H problem that would’ve been otherwise easy to overlook which stopped me from suffering a breakdown at some point on a highway later in life. My rep, Heather stayed in regular contact, giving me all the information and helping navigate the warranty. More

Robert was incredibly helpful, knowledgeable and did not miss a beat. Overall we had a solid experience with him and the West Chester dealership and will recommend. miss a beat. Overall we had a solid experience with him and the West Chester dealership and will recommend. More

Amy managed to provide the best dealer service I've ever received. She was courteous, professional and kept me posted on car updates etc. She went over and beyond to assist in my emergency tire experience. received. She was courteous, professional and kept me posted on car updates etc. She went over and beyond to assist in my emergency tire experience. More