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Ourisman Tri-State Subaru
Newark, DE
695 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 695 reviews
January 23, 2021
Matt Slap has always been efficient, helpful, clean and polite. Even friendly. Nothing is a bother no matter what you ask or need. Never an attitude. For me since 1997 (white Outback wagon). RPS polite. Even friendly. Nothing is a bother no matter what you ask or need. Never an attitude. For me since 1997 (white Outback wagon). RPS More
by Oilworks32justme
Employees Worked With
January 23, 2021
Jenny is a true professional and even made good on her promise to follow up on the answers to my questions about the service that only the technician could answer. promise to follow up on the answers to my questions about the service that only the technician could answer. More
by Jamie
Employees Worked With
Jenny
January 17, 2021
Excellent service department. Loaner car provided and also a complimentary car wash . Car ran rough before 60,000 mile service and almost new after service. also a complimentary car wash . Car ran rough before 60,000 mile service and almost new after service. More
by simba501
January 13, 2021
Friendly. Fast, Helpful, Professional, Knowledgeable, .Painless Experience. Car went in for Service at the appointment time, Very nice helpful Service Person answered any questions I had made the visit v .Painless Experience. Car went in for Service at the appointment time, Very nice helpful Service Person answered any questions I had made the visit very pleasent. More
by hdsts80
Employees Worked With
Melissa Swift
January 03, 2021
It was an easy transaction buying our new Outback. Laura, my salesperson, was very easy to work with. She was not pushy at all. The whole dealership is customer oriented. We have another Subaru that we bough my salesperson, was very easy to work with. She was not pushy at all. The whole dealership is customer oriented. We have another Subaru that we bought elsewhere and take it to them for service. More
by Uncle Bruce
December 31, 2020
Great experience all around. Knowledgeable and helpful staff. I first worked with the internet dealer then went in and worked with another dealer to finalize. I highly recommend this dealership. staff. I first worked with the internet dealer then went in and worked with another dealer to finalize. I highly recommend this dealership. More
by Cwalexander14
December 30, 2020
Thank you to the Matt Slap team for making my son’s first vehicle purchase an awesome experience! Friendly, professional, and efficient from start to finish. vehicle purchase an awesome experience! Friendly, professional, and efficient from start to finish. More
by FB
December 29, 2020
Excellent service! Colin, Greg and Ashley were knowledgeable, caring, professional and friendly. Colin found me the right car at the right price, Greg made the financing part extremely bearable an knowledgeable, caring, professional and friendly. Colin found me the right car at the right price, Greg made the financing part extremely bearable and looked for additional discounts, and Ashley gave a great overview of the car’s operating system (and was patient and kind answering my questions)! All was done quickly and painlessly! I highly recommend them and the dealership! More
by balbach
December 27, 2020
Great team very personable. Updated a radio re-call that I was not aware of. This has been a positive experience owning this Subaru Outback I was not aware of. This has been a positive experience owning this Subaru Outback More
by tlfnp64
