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Ourisman Tri-State Subaru

Newark, DE

4.5
695 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 695 reviews

July 06, 2020

Quick Painless Process The sales team was great. I got a good price and did not feel that I was taken advantage of. Finance dept explained additional services that were offe More

by HowdyHowdyHowdyImWoody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Ourisman Tri-State Subaru responded

Thank you for the fantastic 5-star rating! Please let us know more about your visit so we can continue to meet your expectations!

July 01, 2020

We had a very good experience buying my car from Matt Slap. Mark Fox was our salesperson and he was very knowledgeable, friendly and helpful. More

by janeturbaniak
Recommend Dealer
Yes
Employees Worked With
Mark Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Ourisman Tri-State Subaru responded

Thank you so much for your positive comments! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 01, 2020

An Outstanding Dealership Experience Our multi-state search for the right Forester ended when Tucker Ranck, the Internet Sales Coordinator, reached out to us with a comprehensive local pr More

by Steve
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Ranck, Intenet Sales Coordinator, Timothy Hyden
Jul 02, 2020 -

Ourisman Tri-State Subaru responded

We are glad you had a great experience! Our team is always pleased to assist!

June 30, 2020

Great I just brought my second car from them and I am in love! The staff is always nice and is always ready to help. The service staff is amazing as well. T More

by vee.ash16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Ourisman Tri-State Subaru responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

June 26, 2020

2nd car bought from Matt Slap My wife and I recently purchased the 2020 Forester. Process moved along quickly which I appreciated. Edwin Padilla was very professional and made the More

by billwidenor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Padilla
Jun 29, 2020 -

Ourisman Tri-State Subaru responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

June 22, 2020

Great Experience Third car I’ve bought from this dealership with Laura. Couldn’t ask for a better experience. Always accommodating, efficient and thorough. Highly reco More

by New foresterowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Hyden
Jun 23, 2020 -

Ourisman Tri-State Subaru responded

Thank you for the outstanding feedback and recommendation, new foresterowner! We are glad you had a great experience in our dealership!

June 09, 2020

Mike D was so wonderful to work with! He was not pushy at all and really stayed at my budget. He not like a typical salesman where he forces on cars onto the customers. I would 110% recommend him and this More

by Agirod6
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Donnelly
Jun 09, 2020 -

Ourisman Tri-State Subaru responded

Thank you for the amazing 5-star rating! We are glad you had a great experience in our dealership!

May 23, 2020

purchase of new vehicle Laura was great to work with. She did everything possible to get us the vehicle we wanted. She went out of her way to find color we wanted and options More

by michael zeroka
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Ourisman Tri-State Subaru responded

Thank you for your kind words and positive feedback! We are thrilled to hear that Laura was able to provide you with a great car buying experience. Congratulations on your new Subaru! Sincerely, Eve Slap, Owner

March 27, 2020

Purchase of a new vehicle. Outstanding service from all concerned. Great attention to details by Jay Brown, Greg Winter and Greg from the finance office. They all know their s More

by chugger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany D
May 11, 2020 -

Ourisman Tri-State Subaru responded

Thank you for your kind words and positive feedback; we love to hear when we “get it right” and really appreciate you taking the time to share your experience. Sincerely, Eve Slap, Owner.

March 22, 2020

New Car Purchase Everyone was excellent during the sale of my new car. Especially Laura who was wonderful to work with. She answered all my questions about the vehic More

by glassshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron J., Susanna Smith
May 11, 2020 -

Ourisman Tri-State Subaru responded

Thank you for the fantastic 5-star rating! We work hard to exceed customer expectations every day and it means so much to us when our efforts are recognized! Enjoy your new vehicle! Sincerely, Eve Slap, Owner.

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