Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,771 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,771 reviews
March 14, 2024
They were unsuccessful in determining the issue with my car. The card did not respond to fob until it had a charge and then worked using the fob for two days before being assessed at the service center. Th car. The card did not respond to fob until it had a charge and then worked using the fob for two days before being assessed at the service center. The final assessment was a fob with a low battery. Does not make sense and does not explain what happened to my car More
by pmverrette
Verified CustomerEmployees Worked With
Name not listed
Helpful March 14, 2024
Unpleasant experience with the service department in regards of my car being damaged by the road service which they damaged my vehicle wheels bolt and the dealer was making me pay for it which was spous regards of my car being damaged by the road service which they damaged my vehicle wheels bolt and the dealer was making me pay for it which was spouse to be covered by the insurance and the warranty of my new car I am still waiting for them to give me back my 5,000 dollars for insurance that I don’t need More
by gmamikonyan
March 11, 2024
Great service. High end feeling premises just like a BMW dealership should always be. Liked it. High end feeling premises just like a BMW dealership should always be. Liked it. More
by Stalk355
Employees Worked With
March 11, 2024
Big Fan! Galo Mora is wonderful....simply wonderful! Thank you pacific BMW for creating an atmosphere that has Galo Mora's in it! Galo Mora is wonderful....simply wonderful! Thank you pacific BMW for creating an atmosphere that has Galo Mora's in it! More
by DOEMURPHY
Employees Worked With
Other Employees :
A very patient and gentle man checked me in and you have a Tech Genius who fixed the mybmw app that is fantastic. I wish I remembered their names, thank you! The two ladies I spoke with in the loaner car department were also fabulous.
March 10, 2024
I was very satisfied with the experience. They were very professional and very helpful and it was a smooth transaction. They were very professional and very helpful and it was a smooth transaction. More
by hyejora
March 09, 2024
Pasquale the service manager has a terrible condescending attitude when talking to customers and laughs off the idea of making a bbb complaint. I will never purchase another bmw because of the service receiv attitude when talking to customers and laughs off the idea of making a bbb complaint. I will never purchase another bmw because of the service received from this dealership More
by Judethomas16
Employees Worked With
March 09, 2024
Pasquale has a terrible condescending attitude towards customers. They refused to fix issues and laugh at the idea of making complaints. customers. They refused to fix issues and laugh at the idea of making complaints. More
by Judethomas16
Employees Worked With
March 09, 2024
I don’t recommend any dealership I’ve had to deal with. Tactics from the 1960s still employed with trying to wear you down on deals by keeping you at the dealership for 6 hours. And the “let me go see what Tactics from the 1960s still employed with trying to wear you down on deals by keeping you at the dealership for 6 hours. And the “let me go see what my sales manager can do” xx is the worst and only makes me want to try and waste THEIR time. This dealership DOES have a nice selection of used BMWs so I appreciate their buyer. More
by CH27
March 07, 2024
The staff was very friendly and professional. Jesus Quezada made sure that he added all the items that needed to be inspected and done. The video and the tips provided in the video were very help Jesus Quezada made sure that he added all the items that needed to be inspected and done. The video and the tips provided in the video were very helpful. Additionally, the video helped to feel included in the process. Thank you. More
by AIBINAGH
Employees Worked With
Jesus Quezada
