
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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So far so good. Not entirely clear on what happened with my car but the fix, although significant, seems to be related to a recall or expected issue. My one complaint is that it took more than a week and i my car but the fix, although significant, seems to be related to a recall or expected issue. My one complaint is that it took more than a week and i was not clear as to when the work would be completed. More
Efficient, friendly service. Dropped off car and received loaner with minimum time and difficulty. Car was ready later that day and was retrieved quickly. received loaner with minimum time and difficulty. Car was ready later that day and was retrieved quickly. More
Steven is excellent in sales and Lucy is excellent in finance department!! Whole experience in buying a new car is the best !! they compare extremely well with their competitors finance department!! Whole experience in buying a new car is the best !! they compare extremely well with their competitors More
Friendly and quick service. They were all very detail oriented and professional. As usual, I’m impressed. oriented and professional. As usual, I’m impressed. More
Courteous and professional and willing to work with the client to reach an agreement t client to reach an agreement t More
Vanessa is always communicating with me the status of my vehicle. Work is performed in a timely manner. I enjoy leaving my vehicle with her and taking a loaner while work is performed. Very efficient, loane vehicle. Work is performed in a timely manner. I enjoy leaving my vehicle with her and taking a loaner while work is performed. Very efficient, loaner department is also a pleasure to work with. Getting my car washed and vacuumed is such a treat! More
Chris was great to work with. He was responsive and worked with me to get the car delivered when we needed it. I wish they'd have worked with me on the price, but understand how things are with the inv worked with me to get the car delivered when we needed it. I wish they'd have worked with me on the price, but understand how things are with the inventory shortage. More
Service has already been good in the past, but this time I couldn’t get any feedback from my service tech. I texted him and called repeatedly to be told “oh we think your car is ready we’ll call you back,” I couldn’t get any feedback from my service tech. I texted him and called repeatedly to be told “oh we think your car is ready we’ll call you back,” only to receive no call. I call back multiple times to find out if I can get my car and after waiting on hold for thirty minutes, I was told it was ready- 30 minutes before closing. It was pretty frustrating. My service tech, Galo Mora was completely unresponsive all day. More
Very good service. It did not take long to get my car back and good communication. Ty back and good communication. Ty More