Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,939 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,939 reviews
October 08, 2021
Amie and the service team took care of me and any extra issues. Thanks for following up with a nice service video! issues. Thanks for following up with a nice service video! More
by SHAUNA7846
Verified CustomerEmployees Worked With
October 08, 2021
Justin Ko my service advisor was very professional and thorough. He addressed all my concerns. The service and the warranty repairs were completed at the same time, which saved me from going back.I really thorough. He addressed all my concerns. The service and the warranty repairs were completed at the same time, which saved me from going back.I really appreciate that. More
by JANO
Employees Worked With
Justin Ko
October 08, 2021
Can you imagine flying to Glendale,CA from Bay area to buy a car ? Well, it was all worth it. This was the best experience we had buying a car. Hands down. Khachik (aka Chris) Keheyan is the guy at Pacif buy a car ? Well, it was all worth it. This was the best experience we had buying a car. Hands down. Khachik (aka Chris) Keheyan is the guy at Pacific BMW who made this happen. Buying remotely was a challenge but Chris took time to go over the car and details via text, picture, face-time with family. He was upfront and honest about things he knew and things he would find out - which he always did. Once we decided to buy the car, I flew there (<1 hr flight) and he picked me from airport. Excellent service at the dealership from him and finance person (Isam). Isam didn't try to sell additional things that you get at other dealership. Transaction was smooth. Chris went over the car in details with me - from downloading of App , registering it and then going over all the settings - pros/cons. Car looked really nice and they detailed it well. I drove to bayarea that afternoon non-stop and I enjoyed the ride of the new Alpina XB7. Chris was also helpful when I asked him questions along the way about mirrors, music etc. He was very accommodating. Given the covid situation, if someone is thinking about buying car remotely, I would highly recommend Pacific BMW and Chris Keheyan without any hesitation. More
by pradeep_trivedi
October 08, 2021
Excellent customer service. They really know how to work. I highly recommended this BMW location. I highly recommended this BMW location. More
by vazgenmirzoyan
October 07, 2021
They did not give a replacement car, the problem with the door was never fixed. Do not go to this dealer for service, choose another one.They are not willing to talk on the phone, the operator says that they door was never fixed. Do not go to this dealer for service, choose another one.They are not willing to talk on the phone, the operator says that they have run out of replacement cars, whose problems are these?)) More
by Nick
Employees Worked With
Other Employees :
Emily Kalemdzhyan, Soran Hawlery
October 07, 2021
Ara was very responsive and patient. The team was very quick at completing the paperwork. quick at completing the paperwork. More
by tp
Employees Worked With
October 07, 2021
Salesperson was great. Communicated well through the whole process. Finance manager was friendly and helpful whole process. Finance manager was friendly and helpful More
by mrand1048
October 07, 2021
We had a very pleasant experience with Robert and with the finance manager. We are happy with the car. Thanks very much the finance manager. We are happy with the car. Thanks very much More
by sdarcher
October 06, 2021
Had the best experience with Pacific BMW! My advisor was easy to work with and the process was fast. I loved getting video text messages showing the progress on my vehicle. easy to work with and the process was fast. I loved getting video text messages showing the progress on my vehicle. More
by aleng0826
Employees Worked With
Narek Petrosian
