Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,750 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,750 reviews
June 22, 2021
Arsen and Steven were nothing short of amazing and they helped secure a deal on an incredible car. Thank you! helped secure a deal on an incredible car. Thank you! More
by Zourik Zarifian
Verified CustomerEmployees Worked With
Other Employees :
Henry Burmayan, Steven Saroyan
Helpful June 22, 2021
Overall satisfied - good service, good salesperson. But price high in the channel. Which can be more reasonable if not in pandemic . Totally understood. No problem price high in the channel. Which can be more reasonable if not in pandemic . Totally understood. No problem More
by XUCOCO48
June 19, 2021
Pacific BMW is the best! This was my first experience with leasing a car. Sevak Adamyan, Lucy Garabed and James Kim were extremely professional, knowledgeable, friendly and kind. I drove away knowing I with leasing a car. Sevak Adamyan, Lucy Garabed and James Kim were extremely professional, knowledgeable, friendly and kind. I drove away knowing I made the right choice. I’ll continue to do business with them and will comfortably refer others to Pacific BMW knowing they will be well taken care of. More
by DEBBIE.STEPP
Employees Worked With
Other Employees :
Christopher Petzing
June 19, 2021
Always doing business with this dealership and never have any problems and the service advisor Aime is best service advisor at all . Recommend service facility any problems and the service advisor Aime is best service advisor at all . Recommend service facility More
by armanmers
Employees Worked With
June 18, 2021
Henry and the team are always on top of it! They have been taking care of my x1 for a few years now and I'm always satisfied with the service. Pricing and service needs are explicitly communicated with n been taking care of my x1 for a few years now and I'm always satisfied with the service. Pricing and service needs are explicitly communicated with no nonsense and I always feel that my car is in good hands. Loaner program works well for me as well as text communication. Good stuff all around! More
by mmissirlian
Employees Worked With
Henry Burmayan
June 18, 2021
Great customer service! Thanks so much to Amie G. my Great customer service! Thanks so much to Amie G. my advisor for all the help with my car! My car was fixed in a couple of days! Great customer service! Thanks so much to Amie G. my advisor for all the help with my car! My car was fixed in a couple of days! More
by ZALVOVSKAIA
Employees Worked With
June 17, 2021
Steven @Pacific BMW is the most professional sales person I have come across. He has always provided exceptional customer service. My family only deals with him when it comes to BMW. I have come across. He has always provided exceptional customer service. My family only deals with him when it comes to BMW. More
by JACKLINE_GALUSTIAN
Employees Worked With
Steven Saroyan
June 17, 2021
I called about a used BMW listed on there website and asked about availability. The person answering said it looks like this particular vehicle is in the service department and it was on a Sunday. Let me asked about availability. The person answering said it looks like this particular vehicle is in the service department and it was on a Sunday. Let me call you back. Surprisingly he called me back within 10 min, that this I3 was not available that day but we have others. He put me in touch with James Kim, which greeted me promptly upon arrival and offered me a road test. I purchased vehicle right after road test and drove home with it the same afternoon. Price was great, vehicle in good condition and Lucy answered a question I had on the sales contract promptly even on here day off. More
by husser
June 17, 2021
Excellent service and assistance from Justin Ko. Answered all of my inquiries in a friendly and respectful manner. Made me feel welcome and want to keep coming back to this dealership again. all of my inquiries in a friendly and respectful manner. Made me feel welcome and want to keep coming back to this dealership again. More
by minyuahn63
Employees Worked With
Justin Ko
June 17, 2021
I like the SMS texting system. I also appreciated how the dealership ordered me an Uber. That system was flawless. I also liked how I was sent a video reviewing what was going on with the car. dealership ordered me an Uber. That system was flawless. I also liked how I was sent a video reviewing what was going on with the car. More
by papyrus
Employees Worked With
