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Pacific BMW
Glendale, CA
3,752 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,752 reviews
July 06, 2020
Great costumer service, That was my greatest auto buying experience, Art is so helpful and very professional. he made car buying so easy. Thanks Art. experience, Art is so helpful and very professional. he made car buying so easy. Thanks Art. More
by franzchris22
Verified Customer
Helpful July 05, 2020
Nice experience Appreciate the responsiveness of the dealership especially Frank. The process was fairly easy and painless. The car is incredible love the drive. The Appreciate the responsiveness of the dealership especially Frank. The process was fairly easy and painless. The car is incredible love the drive. The only issue is that the car was a demo low mileage and that the detailing did not remove the spots on the hood. Need to have this addressed. Thanks More
by shabanian
July 05, 2020
the service was terrible on our second visit and we went to the bmw near our home i i left a message for the manager and was never called bsck to the bmw near our home i i left a message for the manager and was never called bsck More
by hzac4
Employees Worked With
July 04, 2020
Great service. The rental was wonderful. The sales rep was nice and answered every question I had very professionally. The sales rep also a good listener was nice and answered every question I had very professionally. The sales rep also a good listener More
by bondziwa.bonney
Employees Worked With
Monique
July 03, 2020
I waited over 30 minutes for my car to be brought down to me by the Porter after I had already paid my invoice. People waiting after me had already left. Only after yelling at the staff, my car was fetched me by the Porter after I had already paid my invoice. People waiting after me had already left. Only after yelling at the staff, my car was fetched. My BMW lease is up in 1 month. Needless to say, not leasing another so I don’t have to waste my valuable time in the service line. Worst most frustrating experience. And I paid $317 for a simple oil and filter change. You would think I would have been afforded better customer service. What a waste of time and energy! More
by vrpanossian
July 03, 2020
Very accommodating fir my needs.The service Very accommodating fir my needs. The service representative understood my fears during covid times and he took care of my service outdoors. Thank you Very accommodating fir my needs. The service representative understood my fears during covid times and he took care of my service outdoors. Thank you very much Gilbert. I appreciate you! More
by Lourdes Rivas
Employees Worked With
Gilbert Pogosyan
July 03, 2020
Awesome job Pacific BMW. Manny my service writer was quick to get us checked in and into a loner BMW. Brian Betancourt serviced our car, sent a vehicle condition report, and recommended services. We we quick to get us checked in and into a loner BMW. Brian Betancourt serviced our car, sent a vehicle condition report, and recommended services. We went with all of Brians suggestions. He actually was very honest. We worried that we had a check engine light. Brian reported we did not and only had a service request light. In the end our invoice was less than what we had expected. Manny programed the key we bought from parts as a courtesy after we (both) forgot to put it on the service request. Awesome service like this makes me feel comfortable knowing professionals are taking good care of me. Pacific BMW is my new "go to" dealership. Thank you, Steve Tepe More
by STEVENTEPE
July 03, 2020
Excellent crevice. My car looks like new now. The dealer gave me loner car while fixing mine. The problems were fixed in one day and my car was returned in nice and clean condition. The dealer in Westllake gave me loner car while fixing mine. The problems were fixed in one day and my car was returned in nice and clean condition. The dealer in Westllake Village where I live don’t do so much for you More
by ELIZA.OBERSKI
Employees Worked With
Henry Burmayan
July 02, 2020
Outstanding Service Quick, honest, and ready to help at all times. Need some expensive work to be done and they were able to find the right price and to make sure that o Quick, honest, and ready to help at all times. Need some expensive work to be done and they were able to find the right price and to make sure that our vehicle out 100% perfect. Always a pleasure working with them!! More
by cdragula
Employees Worked With
Henry Burmayan
