Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Hi, I wrote the wrong Ed for the last Survey. The Ed that helped us was Ed Gabrielyan. He was so helpful from the time we arrived at the dealership until the time we left. Thank you Ed for making The Ed that helped us was Ed Gabrielyan. He was so helpful from the time we arrived at the dealership until the time we left. Thank you Ed for making it a smooth process, your attention to detail was so helpful. More
Excellent service, have purchased twice from dealership. Definitely recommend to you for any car needs. Definitely recommend to you for any car needs. More
A week after we purchased our car, the “needs service” light appeared as well as we’ll as the “brake fluid low”. These things should have been taken care of or at least disclosed. We now have to arrange light appeared as well as we’ll as the “brake fluid low”. These things should have been taken care of or at least disclosed. We now have to arrange to have the car serviced and pay for the service! Very disappointed with Pacific BMW. More
one of easiest car purchase in my life. the people were so professional and nice to us. the people were so professional and nice to us. More
Ara, Raffi and Lucy have been tremendously helpful and friendly throughout the entire process. The test drive was smooth and the transaction was easy and very efficient. friendly throughout the entire process. The test drive was smooth and the transaction was easy and very efficient. More
Excellent, friendly service where the "family-owned" aspect is clearly apparent in how a customer is treated. aspect is clearly apparent in how a customer is treated. More
I am pleased with the car. It has plenty of power and is comfortable and quiet. I'm not convinced the maintenance and other agreements were worth the money. They were sprung It has plenty of power and is comfortable and quiet. I'm not convinced the maintenance and other agreements were worth the money. They were sprung on me. I felt pressured to make the decision without having time to think about them and compare the cost of paying when the maintenance, etc. is done versus the cost and financing charges of the agreements. More
Very bad experience with the service department. Loaners are dirty and the service reps seem to have little knowledge and are poor at communicating. I would say the one I dealt with most was actual Loaners are dirty and the service reps seem to have little knowledge and are poor at communicating. I would say the one I dealt with most was actually quite rude. The sales and leasing side is much more functional and quite lovely. More
My husband and I visited Pacific BMW in search of our next car, and we had the pleasure of working with James Kim. From the moment we met him, James impressed us with his incredible depth of knowledge - next car, and we had the pleasure of working with James Kim. From the moment we met him, James impressed us with his incredible depth of knowledge - he’s truly a walking encyclopedia when it comes to BMWs. He took the time to explain everything thoroughly and answered all our questions. James was friendly, approachable, and never made us feel pressured, which we really appreciated. Thanks to his guidance, we found the perfect car and couldn’t be happier with our experience. We also worked with Ray from Finance, who made the paperwork process smooth and straightforward. He explained our options clearly and helped us wrap things up quickly without any hassle. Highly recommend James and the team at Pacific BMW! More
Glendale bmw were very Friendly polite, very helpful with out pressure To buy a car, thank you out pressure To buy a car, thank you More



