Palm Chevrolet
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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I had a great experience and Mahurley was absolutely amazing. He was very helpful and because of him I found the right car for me! amazing. He was very helpful and because of him I found the right car for me! More
They take care of your car, but I hate the robot answering machine. There are at least 5 people there that could answer a call. Next time I will probably be connected to someone in the Philippines. answering machine. There are at least 5 people there that could answer a call. Next time I will probably be connected to someone in the Philippines. More
My only negative comment is the service tech should check tire pressure after rotation. My HD 2500 according to the door panel label should be 70psi on the rear and 60psi on the front. I corrected the pres tire pressure after rotation. My HD 2500 according to the door panel label should be 70psi on the rear and 60psi on the front. I corrected the pressure myself after checking. Tire pressure is critical when pulling a fifth wheel. More
Very professional and helpful. Would return for another car and recommend them to friends and family. Would return for another car and recommend them to friends and family. More
My vehicle was there for 3 days and there was no communication. I had to call multiple times to try to speak with anyone. A young man in the service center did his best to help me. When I finally sp communication. I had to call multiple times to try to speak with anyone. A young man in the service center did his best to help me. When I finally spoke with my rep she was rushing to get me off the phone, told me the wrong part was being ordered. Made a rental appt for me- told me I would be able transfer to a different location to get a truck that could tow, stayed I would just pay the difference. When I had tried to contact the service department at times I would have to call sales and to try to speak to a person, one person in sakes told me, when I tried to explain how my service rep would rush me off, he said maybe she had a customer in front of her- that of course made me fell not important- I am a custom too. Finally spoke with a man in the set department on Saturday and explained what happened- to which he informed me it was not even possible for me to have a rental truck that meet my needs. I had no idea what was going on time wise with my vehicle and missed multiple days of work as I need to tow my work trailer. On the following Monday my rep did text and communicate a little mere- she told me that she would 100% know by the afternoon when truck would be done- never text me. I text her the following morning- she says- oh it’s ready. I can appreciate being busy or have having a customer in front of you. There are nice ways to say that. We were thinking of adding More
The dealership was clean, organized, and the employees very friendly. Kevin Olson, our salesperson was patient, helpful, a pleasure to deal with, and knowledgable very friendly. Kevin Olson, our salesperson was patient, helpful, a pleasure to deal with, and knowledgable More
I don’t think my credit information was correctly given to GM and Progressive Ins. to GM and Progressive Ins. More
Wonderful sales experience. Professional, patient and courteous. We will definitely refer friends and family to Mr. Preston at the dealership. Professional, patient and courteous. We will definitely refer friends and family to Mr. Preston at the dealership. More
Never checked the Def which we have taken vehicle in 3 times to correct????Never filled it and it was in for a full service times to correct????Never filled it and it was in for a full service More