Palm Chevrolet

The dealership was clean, everyone was very pleasant and friendly. I did not get perked around which what my last dealership experience. Kevin was on point , we'll informed, had all the answers to my quest friendly. I did not get perked around which what my last dealership experience. Kevin was on point , we'll informed, had all the answers to my questions. It was the shortest visit to a dealership especially with me actually trading my car in and taking the new one home. More

Gus is the man, go to him if you are looking for a new or used car, great guy very knowledgeable. used car, great guy very knowledgeable. More

Went in for an oil change that is covered under my Service Plan. Going to take 1.5 hours, says my Service Writer. OK, will wait. He comes out after about about 40 minutes and states that a Helix inser Service Plan. Going to take 1.5 hours, says my Service Writer. OK, will wait. He comes out after about about 40 minutes and states that a Helix insert has come out of the oil plug treads and the previous location that changed the oil stripped out the plug. His solution is to replace the oil pan for a total of $1818.37. And he suggested that I call the location that performed that last oil change to see if they will cover the repair. Long story shorter, Palm Chevrolet was the last location. I ask what is going to happen next, he states that the repair will commence, and it will take 4 hours to complete. I leave to try and donate blood at One Blood. Get a text about 30 minutes later: car is ready. ??? I call, leave msg. He calls back, they "repaired my vehicle by putting a larger plug into the car, and the $34 dollars that it costs will be covered by the Dealer. Try to talk to the Service Manager, he is too busy to talk, but the message to me is that they will replace the Oil pan if I pay the cost of the parts ($351). The Service Writer is only the messenger, so this is NOT on him. But the Service Manager position (Ollie was filling in) did not respond appropriately to the situation that was caused by their technician apparently damaging car, did an unapproved repair by inserting a Helix, and then putting it on the owner to cover the cost of the parts to do the repair as it should have been done in the first place. I will be looking for another location to perform my oil changes, and this location will DAMAGE your vehicle and not tell you, then let you pay for the repair. More

Good service. Appreciate friendly people and interested in my problems. Good location easy o get to. Appreciate friendly people and interested in my problems. Good location easy o get to. More

Scott Kelly continues to amaze me with his expertise, professionalism, advice and understanding. He has been my service advisor for a while now and will continue to be!! The service I received to my ve professionalism, advice and understanding. He has been my service advisor for a while now and will continue to be!! The service I received to my vehicle was outstanding, I felt the difference as soon as I started driving. Thank you Palm!!! More

Lot's of signatures and education on an ev, but the staff saw me through it. All my questions about the financing and the car were answered and were very comfortable when we left. saw me through it. All my questions about the financing and the car were answered and were very comfortable when we left. More

Molly was excellent to work with made ordering a car easy and kept in touch. and kept in touch. More

All were casually professional and easy to talk to and work with. They did everything to make our purchase comfortable and explained each step of the process. Couldn't ask for better. 2nd time working work with. They did everything to make our purchase comfortable and explained each step of the process. Couldn't ask for better. 2nd time working with Palm, and would absolutely do this again in the future. More

Friendly and knowledgeable staff. Clean environment. Kiddos to Gage, Matthew and Mike who served me. They took time to answer my questions. Good job guys! At the time of service I re Clean environment. Kiddos to Gage, Matthew and Mike who served me. They took time to answer my questions. Good job guys! At the time of service I received digital messages on a screen about the "health" of my vehicle and text messages about the progress of work done. More

Great place to buy a vehicle. Customer service was good. Salesman Preston did a great job. Customer service was good. Salesman Preston did a great job. More