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Palm Chevrolet - Service Center

Ocala, FL

4.3
734 Reviews
Call Service Center (352) 433-4105

734 Reviews of Palm Chevrolet - Service Center

Sort by
January 06, 2025

I had a Wonderful experience, very kind and knowledgeable. Extremely professional with a laid back demeanor More

by pglp2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Jan 07, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience at Palm Chevrolet. Our team strives to provide excellent service with a friendly touch, and it's great to know that it made an impact on you. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

January 06, 2025

Chevy worked with us on our vehicle concerns and were able to mend some issues we noticed to make a solid deal More

by Lerich3
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Chevy was able to address your concerns and help you secure a solid deal. At Palm Chevrolet, we strive to ensure our customers are satisfied with their vehicles. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

January 05, 2025

My defective airbag is going to be replaced. It's been 1 1/2 years since I was notified. This was excellent news. More

by czwomack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan de Groot
Report | Print
Jan 07, 2025 -

Palm Chevrolet responded

Thank you for your review! I'm glad to hear that you received excellent news about your airbag replacement. At Palm Chevrolet, I strive to keep our customers informed and satisfied with their vehicles. If you have any further questions or need assistance, please don’t hesitate to reach out. I appreciate your trust in us and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

January 05, 2025

Went in for regular service, I checked in at front desk with the service department. I wasn’t able to see the mechanics do their job, so I can’t comment on that. I was in the waiting room 2 hours, they tex More

by MARLODUN64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie Sue
Report | Print
Jan 07, 2025 -

Palm Chevrolet responded

Thank you for your review! We appreciate your feedback on your recent service visit at Palm Chevrolet. I'm glad to hear that our team was polite during your time with us. We strive to provide excellent service, and we hope to see you again for any future needs. Please don't hesitate to reach out if you have any questions or require further assistance! Sincerely, Wayne Bogle Parts and Service Director

January 04, 2025

They haways treated me with the utmost respect! Always taken great care of my vehicle More

by rickm69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Jan 06, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words and I am delighted to hear that we have consistently treated you with respect and taken great care of your vehicle at Palm Chevrolet. I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

January 03, 2025

Oil change process was efficient at check in and it ran on time. Estimate of cost was accurate and no one tried to push anything else like buying a new car! More

by jugglersmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your oil change experience at Palm Chevrolet was efficient and that the cost estimate met your expectations. We pride ourselves on providing straightforward service without any pressure. We look forward to seeing you again for your next maintenance! Best, The Palm Chevrolet Team

January 03, 2025

Horrible dealership will never buy a vehicle from them Worst Unprofessional Disrespectful Dishonest Disappointing Uncooperative More

by CRIVERA3695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Amey
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Jan 06, 2025 -

Palm Chevrolet responded

Thank you for sharing your feedback. I am disappointed to hear that your experience with Palm Chevrolet did not meet your expectations, and I appreciate you bringing these concerns to my attention. We take all feedback seriously as it helps us improve our services. If you're open to it, I would appreciate the opportunity to discuss your experience further. Please feel free to reach out to me directly. Sincerely, Wayne Bogle Parts and Service Director

January 02, 2025

The service is always reliable and we are very happy every time we use palm chevrolet for our vehicular needs. More

by bridgnol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BobbieSue
Report | Print
Jan 03, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you find our service reliable and that you're happy with your experiences at Palm Chevrolet. We appreciate your trust in us for your vehicular needs and look forward to serving you again soon! Sincerely, Wayne Bogle Parts and Service Director

December 30, 2024

Felt like I was dealing with a shade tree Mechanic and some nasty old shop, this place is a major rip off tried to charge me $451 for rags and tax on extended warranty that I already paid tax on, and lied More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns regarding the service provided for your truck at Palm Chevrolet. Your feedback is important, and I encourage you to reach out to me directly so I can address the issues you've faced. I strive to uphold high standards, and I appreciate the opportunity to resolve any discrepancies you may have encountered. Thank you again for your feedback. Sincerely, Wayne Bogle Parts and Service Director

December 29, 2024

They analyzed my car, recommended replacement parts and made the repair in a timely manner. The staff was friendly and helpful More

by CBELL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Report | Print
Dec 30, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Palm Chevrolet was able to analyze your car and provide timely repairs along with friendly service. We appreciate your feedback and hope to see you again for any future needs! Sincerely, Wayne Bogle Parts and Service Director

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