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Palmen Buick GMC
Kenosha, WI
3,600 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,600 reviews
February 25, 2023
Service rep Jason was A+ a true asset to your dealership, few glitches with Ben but Josh made it right.Unfortunitly no one asked me about my GMC points and at the cashier when I asked she basically said mayb few glitches with Ben but Josh made it right.Unfortunitly no one asked me about my GMC points and at the cashier when I asked she basically said maybe next time, would like those lost 'points' added please. More
by Rlhugh1
Verified Customer
February 24, 2023
Fair prices, friendly staff, very easy process Start to finish, would definitely recommend To family and friends. finish, would definitely recommend To family and friends. More
by SPIKEPPQ
Employees Worked With
February 22, 2023
JJ Johnson was helpful, knowledgeable and offered a great alternative to the original vehicle I wanted to test drive. I bought the alternative and couldn't be happier. alternative to the original vehicle I wanted to test drive. I bought the alternative and couldn't be happier. More
by CMW6242
February 21, 2023
Plamens customer service is really good. You don't have to wait for any length of time. When I get ready to trade my truck in I'm coming back to palmens. Wouldn't go anywhere else. Thank you You don't have to wait for any length of time. When I get ready to trade my truck in I'm coming back to palmens. Wouldn't go anywhere else. Thank you More
by fabianochoa
Employees Worked With
February 19, 2023
took truck in for oil change and there was a 22 minute recall for a camera..it took 2 days to fix in which now my reverse camera don't work..certified?? recall for a camera..it took 2 days to fix in which now my reverse camera don't work..certified?? More
by pittsbrother
February 18, 2023
Highly motivated, very professional and courtesy. They get back to me promptly. I recommend Palmen dealership to all. They get back to me promptly. I recommend Palmen dealership to all. More
by j.doan
Employees Worked With
February 18, 2023
Bought a used Silverado and within the first two weeks I have brought the truck back 5 times for repairs have brought the truck back 5 times for repairs More
by EKNIEST23
February 17, 2023
Tim was so incredibly helpful! I called late on a Monday and he was able to get me an appointment for first thing the next morning. He was very knowledgeable and kind and provided I called late on a Monday and he was able to get me an appointment for first thing the next morning. He was very knowledgeable and kind and provided superior customer service. It can often be overwhelming to walk into a service center as a woman that doesn't know a lot about cars, but he explained things very well and didn't make me feel silly for not knowing much like some car guys can. I sometimes put off car maintenance because I'm afraid of how I'll be treated, but I will definitely be going back to this location because of how great my experience was. More
by kimslabosz
Employees Worked With
February 16, 2023
I waited from 2pm till 5pm for an oil change. I seen my car parked in the garage with the hazard lights on at 3:30 I kept walking over to see it in the same place finally I went to ask what the h I seen my car parked in the garage with the hazard lights on at 3:30 I kept walking over to see it in the same place finally I went to ask what the hold up was, I was told my car is ready it was parked there drying off from the car wash. Never ever again will you see my car or any other relative of mine. I was thinking about buying a car in the spring not from there. You have no regard or respect for a customers time. So I have none for you! Very dissapointed with the customer service. No complaints about your mechanical crew. More
by jujo
Employees Worked With
I think his name was Dan.
