Palmen Buick GMC

WORST DEALERSHIP EVER! !!! I bought a 2008 Cadillac DTS less than 2 years ago from This dealership . I noticed a Black DTS same year for $9999 which has only 54000 miles on !!! I bought a 2008 Cadillac DTS less than 2 years ago from This dealership . I noticed a Black DTS same year for $9999 which has only 54000 miles on it my car same year 89000 miles. I was offered $2000 for my car. I was offended and insulted. So I went home and pulled up a car fax.The car had been in a SEVERE ACCIDENT none disclosed I had been told minor rear collision not so. It was a great car when they sold it to me, now they don’t want to take it back on trade. Hence the $2000 trade in value. Shady people shady business. I have been going over all the negative reviews and I can see nothing was ever done to rectify the problems.I don’t expect anything to be resolved here. DONT SHOP THIS DEALERSHIP CROOKED CHEATERS More

Tim took good care of me and dealt with the warranty company to cover my transmission replacement. I was happy with the whole experience. company to cover my transmission replacement. I was happy with the whole experience. More

Dan was a great salesman, very knowledgeable, kind and respectful. Truly a wonderful car buying experience! Thankyou Dan respectful. Truly a wonderful car buying experience! Thankyou Dan More

I was very pleased with the service I received at the dealership. I will be back. dealership. I will be back. More

Great place with a friendly staff. I will recommend this dealership to any one looking for a new car I will recommend this dealership to any one looking for a new car More

Very friendly environment prompt service best service department excellent explaining the service that is going to be done clean department excellent explaining the service that is going to be done clean More

Felt our trade in was fair. Karson was a great salesman! We hope he succeeds! We love our new Acadia! Karson was a great salesman! We hope he succeeds! We love our new Acadia! More

I was told my break pads were shot, which I knew they were not. Then 1/2 hour later, I was called and told the key to my Lugnuts was broken. Then I was told I needed to pay to have them stripped oft and were not. Then 1/2 hour later, I was called and told the key to my Lugnuts was broken. Then I was told I needed to pay to have them stripped oft and replaced when they broke the key. The biggest problem I have is that, how would you know I needed new brake pads before you took the tires off then why should I pay for something you broke? I am done with you. You lost the most important thing and that is my trust. Before this, I always thought I could trust Palmen. I no longer think that also, you never pushed unnecessary services on me now I feel you’re doing that all the time. I do not believe that this is my service writer. I think this is coming from the top. It’s a bad way to do business, and I will be going to a private mechanic from now on. More

Although the work load was heavy. Car was checked in quickly and scheduled for as soon as possible. No complaints! Car was checked in quickly and scheduled for as soon as possible. No complaints! More

My service writer, Jason Garon, gets me in with very short notice. Best service writer I've ever had. short notice. Best service writer I've ever had. More