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Palmen Buick GMC
Kenosha, WI
3,597 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,597 reviews
February 12, 2025
Great customer service, Dan got me a very fair deal on my trade in and new vehicle. Everyone was professional and friendly. Great experience overall. trade in and new vehicle. Everyone was professional and friendly. Great experience overall. More
by Laurie4024
February 11, 2025
Jason was very professional and responsive of what needed to be addressed in my Hummer EV pick up to be addressed in my Hummer EV pick up More
by HD
Verified CustomerEmployees Worked With
February 11, 2025
I went in for a senior light. I do have a warranty on my car , I was charged $115. I feel I was overcharged for the service I do have a warranty on my car , I was charged $115. I feel I was overcharged for the service More
by Julia.ramey22
February 11, 2025
2 out of the last 5 visits they were slow completing the work even though I had made an appointment. The last visit they were unable to complete the work until the next day. work even though I had made an appointment. The last visit they were unable to complete the work until the next day. More
by CHRIS.MCCARTY64
Employees Worked With
Randy
February 09, 2025
Everyone was very helpful and professional. The car was serviced right away. I did not have to wait long. It was a pleasant experience. The car was serviced right away. I did not have to wait long. It was a pleasant experience. More
by ELIZABETH10ROSE
Employees Worked With
February 09, 2025
Always great service and honest recommendations on what is needed in the not to distant future is needed in the not to distant future More
by CJCAN
Employees Worked With
February 09, 2025
Brought vehicle in for glow plug replacement on Duramax. Quoted 1.2 hours labor and part. Less 300$. Over a week later received call that glow plug, removal tool and easy out were broke off in my head. Esti Quoted 1.2 hours labor and part. Less 300$. Over a week later received call that glow plug, removal tool and easy out were broke off in my head. Estimate 19 hours labor to pull head and around 6000$ to repair. Service department customer service is poor. No phone calls during whole prossess Discussed with general manager and agreed on $3000 Bill came in at $9101. Ended up paying $3801 to get my truck back. Was a fight to get it at that cost. If I'm contracted to perform a service at a customers home and I damage something I do not expect them to pay for the damage. For the record I have 6 GM vehicles that will NEVER be at Palmen for service again. Words can not describe the way I feel I was taken advantage of. More
by shyvel427
Employees Worked With
Randy Moore
February 09, 2025
Great Job Jason and Tim keep up the great work you guys make setting up your car for service very easy thank you. make setting up your car for service very easy thank you. More
by Pontiac G8
February 09, 2025
Great people to work with. Easy scheduling, friendly knowledgeable service staff. I will be back. Easy scheduling, friendly knowledgeable service staff. I will be back. More
by BORENRA
Employees Worked With
February 07, 2025
Tim is a person that I trust. He is the reason why I drive the extra distance to service my Cadillac ELR. Promote Tim, or give him a pay raise. He is the reason why I drive the extra distance to service my Cadillac ELR. Promote Tim, or give him a pay raise. More
by Jeff Kugele
Employees Worked With
