Palmen Buick GMC
Kenosha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
Filter Reviews by Keyword
By Type
Showing 2,951 reviews
Tim Hoffman is definitely the guy to deal with when getting service done. Always takes the time to explain what’s needed. getting service done. Always takes the time to explain what’s needed. More
Always quick and courteous! Easy to get an appointment! Would recommend to family and friends! Easy to get an appointment! Would recommend to family and friends! More
Always treated me fair. Next time I need service or a new vehicle I will look to Palmen first Next time I need service or a new vehicle I will look to Palmen first More
Dropped car off at 11am for oil change, got called at 5pm to pick, but I was the wrong customer. My car wasn’t done till 6pm. I had to pick it up the next day. Scheduling on line is convenient! to pick, but I was the wrong customer. My car wasn’t done till 6pm. I had to pick it up the next day. Scheduling on line is convenient! More
For many years Tim has been my go to guy at Palmen. When I was doing errands Friday, I noticed I had low tire pressure on one tire. I called Tim and he told me to bring the car right in. They found a When I was doing errands Friday, I noticed I had low tire pressure on one tire. I called Tim and he told me to bring the car right in. They found a nail in the tire and fixed it right away and sent me on my way, I know I can always count on Tim . More
Professional as usual. Mr. Hoffman was very responsive to my needs and had the car back to me as promised. He also went out of his way to find every available warranty opt Mr. Hoffman was very responsive to my needs and had the car back to me as promised. He also went out of his way to find every available warranty option for my problem. More
Warmly greeted and immediately addressed, the staff was kind,courteous and knowledgeable. The waiting area was warmly decorated and clean. kind,courteous and knowledgeable. The waiting area was warmly decorated and clean. More
Jason Garon is the best. Always great to work with and very professional and nice. The service is always fine. The only disappointing part is the total cost of the repair Always great to work with and very professional and nice. The service is always fine. The only disappointing part is the total cost of the repair needed on my Envision. And a very rare problem of the air bag system on the passenger front seat electronic system stopped working. So not happy about that. Not rating the quality of work yet because the part had to be ordered therefore it has not been done yet. More
Jason is amazing at getting my Yukon in when needed. Best service advisor I have ever had at any dealership. He goes above and beyond to make things happen! Best service advisor I have ever had at any dealership. He goes above and beyond to make things happen! More