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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
7,928 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,928 reviews
April 09, 2026
U were very professional and very accurate and I really enjoyed having to be with you. And having service with you and buying 2 vehicles at 1 time, take care. Thank you enjoyed having to be with you. And having service with you and buying 2 vehicles at 1 time, take care. Thank you More
by herb437schall
Verified CustomerEmployees Worked With
April 09, 2026
Luis is an excellent service advisor. He provides clear, accurate diagnoses on your vehicle and patiently waits for your decision before moving forward with any repair work. When a recomm He provides clear, accurate diagnoses on your vehicle and patiently waits for your decision before moving forward with any repair work. When a recommended repair is costly, he communicates with compassion and explains the potential risks of delaying or declining the service. The service team—including the technicians and parts department—consistently delivers high‑quality work. Repairs are completed professionally and thoroughly. Luis, along with the rest of the Service Advisors, demonstrates outstanding customer service skills and creates a positive, trustworthy experience from start to finish More
by RW#
Employees Worked With
April 09, 2026
Hiram was great to work with! He delivered to what he said he would do. Described what needed to be done to my vehicle and it was done within the timeframe he committed to. Th He delivered to what he said he would do. Described what needed to be done to my vehicle and it was done within the timeframe he committed to. Thank you Hiram! More
by jkw4581
April 08, 2026
Excellent dealership with a great selection and a very smooth, hassle-free buying process. Tanner Williams, Chris Buser, and Thomas Jackson were outstanding—professional, transparent, and made the entire smooth, hassle-free buying process. Tanner Williams, Chris Buser, and Thomas Jackson were outstanding—professional, transparent, and made the entire process easy from start to finish. I purchased a Ram 2500 diesel truck and couldn’t be happier with it. Highly recommend to anyone looking for a truck. More
by Sebastianadventures
April 07, 2026
Kurt was excellent. He was quick to respond to inquiries. I felt the information he provided was fair without any extra push. His approach was to take extra steps to ens He was quick to respond to inquiries. I felt the information he provided was fair without any extra push. His approach was to take extra steps to ensure we were extremely happy with the vehicle, the deal pricing and the outcome. Plus, who else would add their own additional personal detail touches before allowing their client to take their new vehicle home.... Amazing More
by BV
April 06, 2026
efficient, friendly staff. Total time from test drive, to price negotiation, to signing purchase documents , to car detailing and drive off the lot was less than 2 hours. Total time from test drive, to price negotiation, to signing purchase documents , to car detailing and drive off the lot was less than 2 hours. More
by dwun4fun
Employees Worked With
"Beau" Bowen was my salesperson
April 05, 2026
I would love to have left an overwhelmingly positive review, however I cant. To be straight to the point....my delivery document was FORGED by the salesman and I received an email on Sunday evening " review, however I cant. To be straight to the point....my delivery document was FORGED by the salesman and I received an email on Sunday evening "completed delivery confirmation submitted on March 8, 2026 @ 6:32PM edt by myname, email and phone attached" asking me to Validate Signature ~~~ BTW Palmer Dodge is closed on Sundays.... The document states that "I" sign and consent to the delivery of this vehicle, confirm and certify the signature is mine~~~NOT I have yet to verify the signature as the SALESMAN ADMITTED TO SIGNING MY NAME and DOES IT ALL THE TIME and the GM STATED THEY DO IT ALL THE TIME as 70-80% of their sales are out of state~~when did signing someone elses name become OK? Its not and thats why it is FORGERY, FRAUD and a FELONY I requested the GM void my lease as forgery is a crime but basically refused to be of any assistance there with a bunch of lies.......nevermind the "we will do this and that" which was part of why I moved ahead with the lease that WAS NOT PROVIDED!! My review with Stellantis basically echos this and the leasing division will be receiving a screenshot of the forged signature. Had the GM @ Palmer Dodge worked with me to void the lease, I would have been able to leave a very different review. More
by Dkdrpd
April 04, 2026
This service was for scheduled routine maintenance, replacement of a damaged tire (with a pair), replacement of a wheel, and (contracted) restoration of two other wheels. The tires and the OEM wheel we replacement of a damaged tire (with a pair), replacement of a wheel, and (contracted) restoration of two other wheels. The tires and the OEM wheel were ordered and delivered the next day. Service quality and timeliness were excellent. More
by niq
April 04, 2026
Jay was awesome! Great to work with another New Yorker. The whole experience was very smooth and seamless Great to work with another New Yorker. The whole experience was very smooth and seamless More
by yusis
