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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,624 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,624 reviews

April 24, 2025

Mark was my salesman for my new car and he absolutely made the process so easy and amazing! 10 out of 10 experience Highly recommend him! More

by jeremymartin144
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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Apr 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic review, Jeremy! We're thrilled to hear that Mark made your car buying experience so enjoyable. Your recommendation means a lot to us, and we’re here to help whenever you need. Enjoy your new car!

April 23, 2025

They do great work and always take care of my truck no matter how I abuse it. More

by ANDREWPMERKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review, Andrew! We’re thrilled to hear you’re happy with our service. Your truck deserves the best, and we’re here to keep it in top shape, no matter the challenge. We appreciate your trust in us!

April 21, 2025

Service Department. Going here since almost 20 years. Very friendly, professional and knowledgeable service advisors. More

by Klaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Kohler
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Klaus! We appreciate your loyal support over the years and are thrilled to hear that our service team continues to meet your expectations. Your kind words motivate us to keep delivering great experiences!

April 21, 2025

I'm always satisifed with my experience at Palmer DCJR. Thew service team of Kime Keyes and Ryan Hooper are awesome! More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keyes
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Apr 24, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Mark! We're thrilled to hear that you had such a great experience with Kime and Ryan. They truly are dedicated to providing top-notch service. We appreciate your support and look forward to seeing you again!

April 20, 2025

Its clean, most of the people are friendly, the service wait time is very reasonable More

by belindamobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Belinda, thank you for your feedback! We're glad you found our space clean and our team friendly. We’re always looking to improve, so if there’s anything specific you think we could do better, we’d love to hear it. Your insights are invaluable to us!

April 19, 2025

Jim was wonderful to work with. He went out of his way to help ahead of time so we weren’t stuck in the dealership for hours. More

by gretchenlouise1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Miller
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Apr 21, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Gretchen! We're thrilled to hear about your positive experience with Jim. Our team always strives to make the process smooth and efficient for our customers. Your feedback means a lot to us!

April 18, 2025

It was professional. They took pictures of the issues i was worried and suggested what needs to be done. There was no pressure dping it at all. Really liked that. More

by faradil
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 21, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic review, Faradil! We're thrilled to hear you had a positive experience with our team. Our goal is to provide professional and pressure-free service, and we're glad we met your expectations. Your feedback means a lot to us!

April 17, 2025

The registration for my car was done wrong and I was over charged. I let them know on the phone and in writing and have not received a response or a refund. In addition I have not received a refund for a re More

by davidmeeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
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Apr 21, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We are so sorry for the delays in communication. We want to have the opportunity to speak with you directly, and find the best solution to this matter. Thank you for bringing this to our attention. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

Apr 23, 2025 -

davidmeeks responded

We have spoken on this prior to the review, I also reached via text and email several times. So far, there has been no resolution provided

April 17, 2025

I’ve been bringing my 2018 Jeep Compass here for service since I got it, and once again, the team delivered. They’re consistently helpful, efficient, and transparent — communication is one of their biggest More

by kendecastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John?
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Apr 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experiences with our team. Your trust means the world to us, and we appreciate you making the drive for your Jeep Compass service. We look forward to continuing to provide top-notch care for your vehicle!

April 17, 2025

The service at Palmer is always good! Interesting though... I started getting a squeek in my Perfomance Exhaust engagement and recommendation is extensive replacement of exhaust parts. Ho More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keyes
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Apr 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Mark! We're glad to hear the grease did the trick for your exhaust. We appreciate your feedback on the service experience and will make sure to share your thoughts with the team. Your insights help us improve!

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