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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,585 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,585 reviews

March 04, 2025

I have mixed feelings about this. i was sold a vehicle that had issues to start with. The check engine light was one. They told me that it would go away (as they cleared the code) to More

by martinlevesque5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karin Altawil
Mar 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your experience, Martin. We’re glad our service team could assist you, but we apologize for the initial communication issues. Your feedback is valuable as we strive to improve transparency and ensure our customers have a better experience. Please reach out to us so we can offer the best solution to this matter. Sincerely, David Keller, Service Manager, service@palmerdcj.com

March 03, 2025

Service team was incredibly helpful and responsive! Our needed repairs were ugly, but the service was beautiful. More

by skishelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Mar 04, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear our service team made a positive impact, even with those tough repairs. Your feedback means a lot to us, and we’re here to help anytime you need!

March 03, 2025

Service tech was great, but they are extremely expensive. After being a loyal customer for many years, I’m surprised at how they charged me More

by Abc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re glad to hear you had a great experience with our service tech. We understand pricing can be a concern, and we appreciate your long-time loyalty. Your input helps us improve, and we’ll definitely take it into consideration. If you have any questions or concerns for us, please don't hesitate to reach out. Sincerely, David Keller, Service Manager, service@palmerdcj.com

March 02, 2025

Its hard to believe there is a dealership with this quality of a service department. But, Palmer Dodge is wonderful. Sarah Jaramillo is excellent. I took the time to learn her name because she took g More

by JB54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
Mar 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the amazing feedback! We’re thrilled to hear about your positive experience with Sarah and our service department. Our team is dedicated to providing attentive care, and it’s great to know we met your expectations. We appreciate your support and look forward to serving you again!

March 02, 2025

Called to speak to used sales to verify a Certified preowned vehicle was still on the lot. Spoke ith salesman, Jay Starks, who not only verified the vehicle was there, but also sent me a video of the v More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Boozer
Mar 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic review, Dan! We're thrilled to hear about your great experience with Jay and Chris. It's wonderful to know you found your perfect Gladiator so smoothly. We appreciate your feedback and hope you enjoy your new ride!

March 02, 2025

Palmer dealership was the best experience I have ever had buying a car. I did not feel pressured and felt that Jay Starks was very helpful in getting me a great deal. If I ever need another vehicle I will More

by martindee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We're thrilled to hear you had such a positive experience. Jay is fantastic at ensuring our customers feel comfortable and valued. We look forward to helping you again in the future when you're ready for your next vehicle!

February 28, 2025

★★★★★ Palmer Dodge & Dave Keller = Perfection! Routine maintenance has never been this easy! Dave Keller at Palmer Dodge provided next-level service—professional, efficient, and genuinely cares More

by robertsparadigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kammers
February 28, 2025

★★★★★ Top-Notch Service at Palmer Dodge! Palmer Dodge exceeded my expectations! Dave Keller provided outstanding service, making my routine maintenance visit smooth and hassle-free. He wa More

by robertsparadigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kammers
February 28, 2025

★★★★★ Exceptional Service at Palmer Dodge! Brought my car in for routine maintenance, and Dave Keller made the entire experience effortless. From start to finish, he was professional, atten More

by robertsparadigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kammers
February 28, 2025

★★★★★ Outstanding Service at Palmer Dodge! Had a fantastic experience getting routine maintenance at Palmer Dodge, thanks to Dave Keller! From start to finish, the service was seamless, pro More

by robertsparadigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your fantastic experience! We're thrilled to hear that Dave provided such exceptional service and that you felt valued throughout your visit. Your recommendation means a lot to us, and we look forward to seeing you again at Palmer Dodge!

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