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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,629 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,629 reviews

August 15, 2024

Service rep was very professional. He worked me in for an oil change even though I had made a mistake making the appointment. In and out in about an hour. I would give this service dep More

by thayes12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram
Aug 16, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our service rep was able to accommodate you and provide a professional experience. We appreciate your kind words and look forward to serving you again in the future.

August 15, 2024

The service department did a great job. Sarah was excellent and helped me get back on the road quickly. More

by EBAKKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Aug 16, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, we're thrilled to hear about your positive experience with our service department, especially with Sarah. We appreciate your kind words and are glad we could get you back on the road quickly. Thank you for choosing us!

August 15, 2024

I love Sarah! She is an example of excellent customer service! My only disappointment was that my vehicle was not looked at for 5 days and it was there a total of More

by laurieamyers1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Aug 16, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Laurie, thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with Sarah's customer service. We apologize for the extended wait time for your vehicle, and we appreciate your understanding. We hope to provide a more efficient service next time.

August 14, 2024

This dealer stuck to the appointment schedule and was able to get things done within the timeframe that they promised. I appreciate that respect for my time. More

by danny75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Danny, thank you for sharing your experience with us! We're thrilled to hear that our team was able to provide you with a seamless and timely appointment. Respect for our customers' time is a top priority for us, and we're glad we could meet your expectations. We hope to see you again soon!

August 14, 2024

Had a great experiance. Called for a price on a new arrival and received an answere right now. Casey was very diligent and got me through to the sale closure quickly. Case More

by JIMVANN1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Jim, thank you for sharing your experience! We're so glad to hear that Casey was able to assist you promptly and efficiently. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing us!

August 14, 2024

Really good deal, great place to buy. Very upfront and helpful. Definitely would recommend to friends. More

by mosesfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Moses, thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to serving you and your friends in the future. Have a wonderful day!

August 14, 2024

I had a follow up appointment after Recall service 3 months ago. Since I live out of town, I needed to drop off the vehicle on a Sunday and pick it up on the following Saturday. Drop off was a little More

by bcherer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Sarah
Aug 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for sharing your experience with us! We're glad to hear that you were satisfied with the service you received, despite the initial concerns with drop off. We'll make sure to pass along your positive feedback to Kim and Sarah. We look forward to serving you again in the future!

August 14, 2024

Our initial contact was after hours and Williem responded quickly and was a tremendous help More

by SWALKER13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Williem Cashman
Aug 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi, thank you for taking the time to share your experience. We are thrilled to hear that William was able to assist you promptly and effectively. We strive to provide excellent customer service around the clock. We appreciate your kind words and look forward to serving you again.

August 14, 2024

Antony Gehring provided excellent customer service! Anthony is very knowledgeable of all vehicles sold at the dealership. Dealership staff is very courteous and friendly. New vehicle we purchased was More

by KeithP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gehring
Aug 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Keith, thank you so much for sharing your positive experience with Antony and our dealership! We are thrilled to hear that you received excellent customer service and that Antony was able to assist you in finding a competitively priced vehicle quickly. We appreciate your kind words and thank you for choosing Palmer DCJR!

August 13, 2024

finished quicker than promised, great interaction with the staff, easy to set and up and get out More

by Osumiller2394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara? Did great
Aug 14, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff to be engaging and our setup process to be seamless. We appreciate your feedback and look forward to serving you again in the future.

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