Palmer Dodge Chrysler Jeep Ram

Everyone I spoke with was very friendly and knowledgeable in the vehicles they were selling. There was always answers to questions and the purchasing of the truck was simple. in the vehicles they were selling. There was always answers to questions and the purchasing of the truck was simple. More

Austin was, without question, the worst part of this entire experience. His communication was terrible. Calls went unanswered, messages were ignored, and I constantly had to chase him down for update entire experience. His communication was terrible. Calls went unanswered, messages were ignored, and I constantly had to chase him down for updates. At several points, it felt like getting a response from him was harder than buying the actual vehicle. The most frustrating part is that I specifically told Austin I have an 8-month-old and a 2-year-old and asked one simple question before purchasing the vehicle remotely: does it smell like smoke? I was assured it did not. The car arrived and, within seconds of opening the door, multiple people commented on the smoke smell. There is no other way to say it—I told him I had two small children and he sold me an ashtray on wheels. Thankfully, Chris, his sales manager, stepped in and actually got things done. Chris was responsive, professional, and followed through when Austin would not. If Chris hadn’t gotten involved, I genuinely don’t know where this situation would stand today. Thomas in finance was excellent. Transparent, efficient, knowledgeable, and a pleasure to work with. He was easily the best part of the entire transaction. If this review were based solely on Austin, it would be one star. Chris and Thomas are the reason it’s higher. More

They were great. The only problem there was with the vehicle was with the owner (me) still learning how to use the new truck. The service reps were nice and didn’t The only problem there was with the vehicle was with the owner (me) still learning how to use the new truck. The service reps were nice and didn’t make fun of me! More

Bowen was very respectfully and responsive. Answered all questions and concerns that I had throughout the whole process. Answered all questions and concerns that I had throughout the whole process. More

We were supposed to have one salesman and got a different salesman on May 9th,2026. The salesman we got wasn't that familiar with the vehicle we chose but tried to help the best that he could. His name is Ke salesman on May 9th,2026. The salesman we got wasn't that familiar with the vehicle we chose but tried to help the best that he could. His name is Kevin Williams, and he tried to answer our questions but didn't offer any additional information on how to set up the different Apps. Thomas Jackson was our Finance guy, and he sold us things we didn't need for instance Extended Warranty and Gap insurance. More

They were really busy that day amd were still able to get me in and out in a reasonable time me in and out in a reasonable time More

I truly appreciate the customer service and how Kurt went out of his way to ensure that I got into a vehicle. Finances effort was excellent and I do appreciate all that they’ve done such a blessing. I c went out of his way to ensure that I got into a vehicle. Finances effort was excellent and I do appreciate all that they’ve done such a blessing. I came in a little bit, unsure of what would happen and left with tears of joy because they made it happen🙏🏾❤️ i’ve purchased a vehicle from Palmer Dodge twice before and I’ve always had a very good experience. We recommend them hands-down.. More

Kim provided fantastic customer service and kept us updated on the status of our repairs the entire time. All issues were resolved and we couldn't have been happier with the service! updated on the status of our repairs the entire time. All issues were resolved and we couldn't have been happier with the service! More

Incredibly helpful and efficient. Car I bought was priced well under market, in mint condition and the whole process was done in 2 days. Worked with me on every aspect of the deal and Car I bought was priced well under market, in mint condition and the whole process was done in 2 days. Worked with me on every aspect of the deal and did my out of state purchase registration for me. Could not recommend this dealer more, shoutout to the sales manager, sales people and finance team. They will give you the best deal possible. More

Great communication, drop off and pick up was effortless and everything was completed as expected. and everything was completed as expected. More