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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,626 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,626 reviews

June 24, 2024

Everyone was great to work with, and especially my salesman, Jim Miller. They got me in and out very quickly when it was time for paperwork. More

by BPARKMORTGAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Miller
Jun 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We are thrilled to hear that your experience with Jim and our team was efficient and enjoyable. We appreciate your feedback and look forward to serving you again in the future.

June 23, 2024

Outstanding service. Incredible staff, including the owner - incredibly friendly, knowledgeable, and honest. Made the car buying process enjoyable and smooth. More

by Carolyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Carolyn, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service outstanding and our staff friendly and knowledgeable. We're glad we could make your car buying process enjoyable and smooth. We appreciate your feedback!

June 23, 2024

We had a great experience purchasing a car! Tony White was very knowledgeable and made the whole experience enjoyable from start to finish. More

by Storck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Storck, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Tony White provided excellent service and made your car buying experience enjoyable. We appreciate your feedback and look forward to serving you again in the future.

June 23, 2024

Great experience! Karim was very attentive to my vehicle request. He and Chris were very easy to work with. More

by STEVE.MANLEY63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim and Chris
Jun 24, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Steve, thank you for sharing your experience with us! We're thrilled to hear that Karim and Chris provided top-notch service in assisting with your vehicle request. We appreciate your kind words and look forward to helping you again in the future.

June 23, 2024

I was attended promptly by Andrea Paz. She was very helpful and kind. She offered me an Uber to get to work and later to get back to get my car. She kept up to date in regards of anything More

by Carla Gabaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Paz
Jun 24, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Carla, thank you so much for sharing your positive experience with Andrea Paz. We are thrilled to hear that she provided you with excellent service and went above and beyond to ensure your satisfaction. We appreciate your feedback and look forward to serving you again in the future.

June 22, 2024

I just bought my 5th Wrangler from Palmer. Mike Gebhardt was my sales person and he did a great job. Great dealership, I bought a 392 Final Edition via text and phone call. Easy! More

by RUTHERFORD8890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Rutherford, thank you for choosing Palmer for your 5th Wrangler purchase! We're thrilled to hear that Mike provided you with great service, and we're glad to hear that your purchase process was easy. Enjoy your new 392 Final Edition!

June 21, 2024

My service advisor, Kim really took the time to listen to my concerns, prioritize my needs, and work out an affordable plan for my repairs. More

by j.estell2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly H.
Jun 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Kim provided you with excellent service and prioritized your needs. We appreciate your feedback and look forward to serving you again in the future.

June 21, 2024

I recently had a fantastic experience at Palmer Jeep, and I just have to share how wonderful it was. Sarah truly exceeded all my expectations by going the extra mile to ensure I was well taken care of and ke More

by deangelotownsend1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience at Palmer Jeep. We are thrilled to hear that Sarah provided exceptional customer service and made your visit memorable. We appreciate your recommendation and look forward to serving you again in the future.

June 20, 2024

After my vehicle was serviced and I pick it up I had to remove the plastic covering the driver's seat, the paper covering the floor on the driver's side. My tires safety lock was missing and I had to retur More

by kepa0503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear that there was plastic and other materials left over after your service appointment. This is not the level of professionalism we strive for, and we apologize for the inconvenience. We hope to have the opportunity to work with you again in the future, and provide you with top-notch service. Sincerely, David Keller, Service Manager, service@palmerdcj.com

June 20, 2024

Rich Kinsey is so knowledgeable and hard working. He’s a smart and effective guy. I hope that the Leadership of this dealership realizes what an asset he is to the team. More

by KENT219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
Jun 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with Rich Kinsey at our dealership. We truly value feedback like yours and are glad to hear about the exceptional service you received. We will make sure to pass along your kind words to the leadership team. Thank you for choosing us!

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