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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,584 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,584 reviews

April 13, 2025

Terrible service. One of the mechanics xxxx in my trunk and called me gay. I’m never coming back here again. Thanks Belinda More

by d23johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, we're concerned by your review, and we want to speak with you directly so we can learn more about your experience. When you have a moment, please reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

April 12, 2025

I was promised a refund on tow charges. The maintenance Mgr ignored this. So palmer basically stole $150 from me More

by kpb30022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Apr 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience. This isn’t the level of service we aim to provide. We hope to have the opportunity to speak with you directly so we can learn more about this matter and provide you with the best solution. Sincerely, David Keller, Service Manager, service@palmerdcj.com

April 12, 2025

Mr Lee and his manager were Fast, knowledgeable, helpful and professional. Whoever sent out paperwork was not professional, lack responsible More

by Hoa Christie
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Boozer
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Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Hoa, thank you for your feedback! We're glad to hear you had a positive experience with Mr. Lee and his manager. We appreciate your input about the paperwork process and will address this to ensure a smoother experience in the future. Your insights help us improve!

April 12, 2025

we actually live within 5 miles of another Jeep Chrysler dealership and drive-by to additional ones in order to make the track to Palmer Dodge Chrysler Jeep Ram. However, it is well worth the time and effor More

by hkirkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Torres, Service Advisor
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Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you find our service worth the drive. Our team's commitment to knowledge and integrity is what sets us apart. We appreciate your support and look forward to serving you again!

April 10, 2025

Kim in service is fantastic! Very responsive and helpful. Always easy to work with her and get my needs met. More

by AINSLEY.GEMMILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Ainsley! We're thrilled to hear that Kim made your experience so positive. Our team is dedicated to providing great service, and it's wonderful to know we're hitting the mark!

April 10, 2025

Steve and Thomas took great care of me. The overall process with extremely smooth. When Tomas was out Brandon was a great help as well. Overall great team. More

by scg422
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that Steve, Thomas, and Brandon provided you with excellent service. Our team works hard to ensure a smooth experience, and your feedback means a lot to us!

April 09, 2025

It is easy to set up a service appointment and the service team members are always customer focused. I live in Brookhaven and there is a dealer within 3 miles of my home, but I still to Roswell to wo More

by danlball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Dan, thank you for the fantastic review! We’re thrilled to hear that you find our service team customer-focused and worth the drive. Your support means a lot, and we’re here to make every visit as seamless as possible. Looking forward to seeing you again in Roswell!

April 09, 2025

In the last 4 services I asked specifically to have crossing tire rotation and it was not done. Kept complaining about it but looks like the mechanics or some of them do not care More

by ioandananghel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A young guy...
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Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We sincerely apologize for the repeated oversight regarding your tire rotation requests. Your feedback is invaluable, and we’re addressing this with our team to ensure better service moving forward. Thank you for bringing it to our attention, and we appreciate your patience. Sincerely, David Keller, Service Manager, service@palmerdcj.com

April 08, 2025

I always enjoy doing business with this dealership. The people are always so kind and helpful. More

by ELITEMOTORS45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kainen Beecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We’re thrilled to hear you had a positive experience with our team. Your kind words motivate us to keep providing excellent service. We look forward to seeing you again soon!

April 08, 2025

hands down best service center , commnication and knowledge is spot on, I'm a business owner and I can say that good service is hard to come by in this day and time especially, Rich had been my se More

by CLINT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich, service
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Apr 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic feedback! We're thrilled to hear about your positive experience with Rich and our team. Providing top-notch service is our priority, and it’s great to know we’re hitting the mark. We appreciate your support as a business owner!

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