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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,823 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,823 reviews

November 07, 2025

Sara is the most amazing. When you check in, she is always so detail oriented and kind. There is nobody as wonderful! More

by Elizabeth Duttera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara in service department
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Nov 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Elizabeth! We're thrilled to hear about your positive experience with Sara. Her attention to detail and kindness truly make a difference. We appreciate your kind words and look forward to welcoming you back soon!

November 06, 2025

I’ve bought several vehicles from Palmer Jeep. Every time they put more into my trade in than anyone else. The biggest thing is I trust them with me and my family business. The only thing I can co More

by mosesfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our team. Timely service and clear communication are our top priorities. We appreciate your support and look forward to serving you again!

November 06, 2025

Conveniently located and everyone is very courteous. . Kim is the best service advisor I’ve ever dealt with. More

by andydeavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Nov 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your wonderful feedback, Andy! We’re thrilled to hear about your positive experience and will be sure to pass on your kind words to Kim and the team. We look forward to serving you again soon!

November 05, 2025

Best customer service. Always have my car done on time and so communicative of the whole process. More

by angelarwingard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2025

After 93 days in the shop, y car is still not fixed. I have been waiting for two months to get it back in the shop and install the parts they ordered to fix the documented issues. Response and follow More

by davidmeeks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't want to rate individuals, it is a team failure
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Nov 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re truly sorry to hear about your experience. Your feedback is important, and we understand your frustration. We’re committed to resolving these issues and improving our service. Thank you for bringing this to our attention, and we appreciate your patience as we work towards a solution. Sincerely, David Keller, Service Manager, service@palmerdcj.com

November 02, 2025

All they did for my car is to fix a nail , but they did great on a Saturday morning. More

by stephan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Boozer
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Nov 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your great feedback, Stephan! We’re glad to hear that our team took care of your car quickly and efficiently, especially on a Saturday. Your satisfaction is our priority, and we appreciate you choosing us for your service needs!

November 01, 2025

Very fast and great customer service. This is my local service dealer from now on! More

by scottmcard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Scott! We’re thrilled to hear you had a great experience with our team. Providing fast and excellent customer service is our priority, and we're glad to have you as a valued customer. Looking forward to serving you again!

October 31, 2025

Service was timely and working with Kim keys is always a pleasure. She keeps me informed and updated and is always friendly and cheerful. More

by CarissaChao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Keyes
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Nov 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Carissa! We’re thrilled to hear about your positive experience. Kim truly embodies our commitment to exceptional service, and we appreciate your recognition of her efforts. Looking forward to seeing you again soon!

October 31, 2025

Great service manager was clear about the issues and talked through the pros and cons of completing each item. Held to the quotes provided. More

by bd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review, bd! We're thrilled to hear that our service manager provided clear communication and thorough explanations. It's important to us that our customers feel informed and valued. We appreciate your feedback and look forward to serving you again!

October 31, 2025

Our experience at Palmer was excellent and I would recommend them to others who need parts, service, or are buying a new vehicle More

by sherylboell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review, Sheryl! We're thrilled to hear you had an excellent experience with us. Your recommendation means a lot, and we look forward to serving you again for parts, service, or your next vehicle purchase!

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