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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,006 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,006 reviews

May 18, 2024

All was great except I was charged back a VISA service fee for the work. Using a Debit card is not a recommended practice (security). All businesses I frequent do not charge me this fee. Makes me question More

by jwunder35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx. Xxxxxx
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We appreciate your business and apologize for any inconvenience the VISA service fee may have caused. We will look into this issue further to ensure a smoother experience for you in the future. Thank you for bringing this to our attention.

Helpful
May 16, 2024

Kimberly is the best, quite an asset to your dealership, and a real pleasure to work with! More

by larry_duzenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Keyes
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May 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Larry, thank you so much for your kind words about Kimberly! We are thrilled to hear that she provided you with exceptional service. We are lucky to have her on our team. If you ever need anything else, please don't hesitate to reach out.

Helpful
May 16, 2024

Very fast and friendly service. I was in and out within 30 minutes. Will go back More

by dnbeard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony White
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit and that our service was fast and friendly. We appreciate your feedback and look forward to welcoming you back again soon.

Helpful
May 16, 2024

Palmer helps me with every car I buy! Love Chris Buzer! Austin is awesome! Best experience !!! More

by rob@viningslighting.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Rob, thank you so much for your positive feedback! We're thrilled to hear that Palmer and the team were able to provide you with the best car buying experience. We'll be sure to pass along your kind words to Chris Buzer and Austin. We appreciate your support!

Helpful
May 15, 2024

Edwin was very attentive, polite, and worked very hard to make us feel comfortable enough to earn our business. I had a competing offer from another dealership that was better but went with Palmer because o More

by mgbrubaker40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EDWIN
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May 16, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Edwin provided you with exceptional service and made you feel comfortable. We appreciate your business and look forward to serving you again in the future.

Helpful
May 14, 2024

Lee and Brandon very helpful and professionals. excellent. They were all so effective and efficient. More

by Justo Valcarcel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Justo, thank you for your kind words! We're thrilled to hear that Lee and Brandon provided you with excellent service. We take pride in our team's effectiveness and efficiency, and we appreciate you taking the time to share your positive experience. We look forward to serving you again soon!

Helpful
May 14, 2024

Casey was easy to work with and made the buying experience easier and less stressful More

by mcmath5335
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Casey was able to make your buying experience easier and less stressful. We appreciate your feedback and look forward to serving you again in the future.

Helpful
May 14, 2024

Toni was Fantastic and extremely polite! He got us a good deal on a Ram 1500. More

by COLEERIE28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Boozer
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May 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Coleerie, thank you for sharing your positive experience with Toni! We're thrilled to hear that he provided you with fantastic service and helped you secure a great deal on a Ram 1500. We appreciate your feedback and look forward to serving you again in the future.

Helpful
May 13, 2024

Chad was fantastic to work with! He stayed late so I could come back to purchase the car and be in it for my drive back to Macon. He got me all set up with the Jeep app and car play, More

by hill.kigin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience, Hill! We're thrilled to hear that Chad provided exceptional service and went above and beyond to ensure you were satisfied with your purchase. We appreciate your feedback and look forward to assisting you with your next car purchase.

Helpful
May 13, 2024

I purchased my car in January and still have not received my car tag yet. More

by deramusc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William Cashmen
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May 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for the delays in getting you your car tags! Please reach out to us directly so we can help. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

Helpful
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