Palmer Dodge Chrysler Jeep Ram
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a pleasant experience at Palmer Dodge. Working with Ryan has been an amazing experience. I will definitely recommend Palmer. Working with Ryan has been an amazing experience. I will definitely recommend Palmer. More
The Service Advisor gave me one price in writing and when I sent to pick it the car, the price increased >$700. When I asked to talk to the Advisor or the Manager, shocking they left for the day. When I ask I sent to pick it the car, the price increased >$700. When I asked to talk to the Advisor or the Manager, shocking they left for the day. When I asked to talk to the GM, not there either. I was informed that is the price and they wont do anything else. When I went to pay, they informed me they charge an additional 7% if I pay by credit card, which when added to the $700 charges not disclosed, the increase was $900.. When I pushed back, I was informed the price is good only if I pay and pick it up today. If I pick it up the next day, the price will go up 20%. More
Kurt was very kind and helpful. Being able to purchase a truck over the phone and texting, with us being out of state, was a wonderful experience and Kurt made it stress free. Negot Being able to purchase a truck over the phone and texting, with us being out of state, was a wonderful experience and Kurt made it stress free. Negotiating a price was very easy and I felt like he really cared about giving us a fair price. He even sent me a video of his own inspection, since we were purchasing the truck site unseen. He made sure the truck was spotless and had it ready for when my husband drove out of state to pick it up in Georgia. Kurt even followed up with us, after my husband picked up the truck, to make sure he made it home safely after the long drive back home. We are very pleased with our new Ram and the entire buying experience. Thank you to Kurt and Palmer Ram. More
This is the only jeep dealership I have found to have a great service department. Everyone is friendly and helpful. Kimberly was fantastic. When I had a brake issue, she got me right in and gave me a loane great service department. Everyone is friendly and helpful. Kimberly was fantastic. When I had a brake issue, she got me right in and gave me a loaner. During the repair time, she kept me up to date on my Jeep. I will continue to come to her for service and will come to this dealership first for my next Jeep. Also, the remodel of the service department is a huge improvement! More
Took six months after meeting Kurt and 1 1/4 years total to make my decision on what truck I wanted and I couldn't be happier with the RAM 1500 Rebel! to make my decision on what truck I wanted and I couldn't be happier with the RAM 1500 Rebel! More
Immediately after purchasing the vehicle - we found that the charging (it is a hybrid) and the speaker were broken. We were provided a Car Fax report that did not note either of these issues. It is clear to the charging (it is a hybrid) and the speaker were broken. We were provided a Car Fax report that did not note either of these issues. It is clear to us that they either 1) did not check major functionality or 2) were not honest about the cars issues. We are very disappointed. Our car has now been in the shop for 4 days. More
I was told after inspection that I needed over $3,500 in repairs immediately and another $1,500 in additional repairs soon. The biggest repair was for a supposed oil leak from my gaskets. Second opinion f repairs immediately and another $1,500 in additional repairs soon. The biggest repair was for a supposed oil leak from my gaskets. Second opinion from independent mechanic said I had no oil leak and the repairs were completely necessary. Additionally, the only other “service” needed that was on the report from Palmer was to replace the spark plugs. I spent $1,000 for an actuator on the rear door, that was needed, and the spark plugs. Saved $3,500 in unnecessary costs for work that wasn’t necessary. I want to not think that a dealership was trying to rip me off, however, the more I look at it the more I wonder Thaler’s honesty and integrity of this dealership. More
This place is wonderful, they care about what the customer wants and have a great sales staff to make it happen. customer wants and have a great sales staff to make it happen. More



