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Paramount Kia of Asheville - Service Center
Asheville, NC
83 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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83 Reviews of Paramount Kia of Asheville - Service Center
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May 13, 2017
upgraded to a new car I took my 2014 Kia Optima in for a regular oil change and while waiting I visited with Anthony Parton whom I have known and purchased several vehicles I took my 2014 Kia Optima in for a regular oil change and while waiting I visited with Anthony Parton whom I have known and purchased several vehicles from over the past 15+ years. Anthony had a prior commitment so I was introduced to John Miller, a certified consultant. I was treated with respect and kindness by a perfect gentleman. I had all my questions answered completely. John knew I was concerned as to what the bottom line was going to be on a new car purchase so he advised me very well, When I was turned over to Jordan Ogle to discuss more about the financial side of it, he too was kind, patient, respectful and very helpful. I left Paramount Kia very pleased with my new car purchase. The best part was having my former car payment increased by only $80 more per month...I am now driving a NEW 2017 Kia Optima!!! Wow !! I highly recommend Paramount Kia in Asheville when looking to purchase a new car!! Everyone there is fantastic. More
by J Webb
December 24, 2016
Great Salesman Friendly and professional staff on all departments. Bucky obviously knows the Kia products very well and is good in explaining features and answering Friendly and professional staff on all departments. Bucky obviously knows the Kia products very well and is good in explaining features and answering question. Willing to stay after closing hours because of customer work schedule. More
by ChristmasCustomer
November 15, 2016
Smooth Experience John Miller was our sales person and he was so patient, easy going and very friendly. I had not planned on buying a car on this day, but I did!! Brian John Miller was our sales person and he was so patient, easy going and very friendly. I had not planned on buying a car on this day, but I did!! Brian Carted was also very laid back and friendly. Thanks to both of them for their support and efficiency. More
by Dodifc101897
Employees Worked With
John Miller, Brian Carter
October 07, 2016
hello, lets talk about my car. CLICK, BUZZ..... never again.never again. a better option exists just over the hill in Greenville SC. could have taken issue further and possibly resolved it if they d never again.never again. a better option exists just over the hill in Greenville SC. could have taken issue further and possibly resolved it if they did not hang up the phone on me. More
by floonski,waldo
Employees Worked With
August 18, 2016
Service and Sales We took our five month old Kia Optima Hybrid in for its first service on 8/16/2016. We had opted to purchase the VIP Service agreement and were sort o We took our five month old Kia Optima Hybrid in for its first service on 8/16/2016. We had opted to purchase the VIP Service agreement and were sort of expecting them to say "other" things needed to be done. No. Didn't happen. The service department couldn't have been nicer. So professional, got the job done, answered questions we had and spent all the time with us that was needed. While there, and waiting for the car to be serviced, we looked around. Talked with Jarrad Wilson and ended up trading our 2012 Soul. We feel good about the deal and Jarrad even delivered the new car and took the old back. Very nice indeed considering we live 1.5 hours away. Nice people all around. More
by KY Rose
Employees Worked With
Other Employees :
Randy in Service. Josh Flowers stopped by to say hello., Jarrad Wilson
August 02, 2016
GR8 service. GR8 salesmanship. Awesome sale. Wonderful ‼️ GR8 salesman. Awesome service. GR8 people. GR8 Human. Could not get better service. 2nd time bought car from TIM C. Outstanding ?? On a scale of 1-10 GR8 salesman. Awesome service. GR8 people. GR8 Human. Could not get better service. 2nd time bought car from TIM C. Outstanding ?? On a scale of 1-10 with 10 being gr8. 10+. GR8. Best car buying ex More
by Black star 323
July 08, 2016
professional and courteous staff. The entire staff was a pleasure to work with. Went overboard to accommodate us in our payment requirements. Would recommend this dealership to anyone The entire staff was a pleasure to work with. Went overboard to accommodate us in our payment requirements. Would recommend this dealership to anyone looking to buy a vehicle. More
by Cateater
November 13, 2015
A great experience. I went to Paramount Kia to have some checked out on my Sorento. My husband and I were just walking in the parking lot and Tim came over and asked if w I went to Paramount Kia to have some checked out on my Sorento. My husband and I were just walking in the parking lot and Tim came over and asked if we would like to see and drive a vehicle. We did a couple of test drives. Tim was very knowledgable of Kia. What a great experience. More
by linda has soul
Employees Worked With
Randy,service writer., Tim Cousins
August 04, 2015
Kia eats tires My 2011 Kia Sorento AWD SX eats tires....my first set of Kumho's lasted 35k miles....my second set of Hankook's bought at the dealership lasted 25k mi My 2011 Kia Sorento AWD SX eats tires....my first set of Kumho's lasted 35k miles....my second set of Hankook's bought at the dealership lasted 25k miles.....I received no "HELP" of any kind from the dealership/service....I have serviced my vehicle at the dealership every time but once over the last 60k miles.....I have had the vehicle there every 5k to 7k miles.....the Service manager (John) told me he would sell me a set of michellin's at $70.00 more per tire than my local tire co. here in Waynesville (No Help).....his boss Tom Ellis returned my call on 7/27/15 but have not heard from him since (No Help).....this is not good customer service....why did the service dept. not recognize that either set of my tires were not wearing properly versus just checking the tread depth....I like the car but hate the fact that I probably need to have the vehicle alignment done every 10k miles or less to keep it from destroying the tires... Don Stephenson 828-421-1260 cell.... More
by Kia Eats Tires
Employees Worked With
John & Tom
November 17, 2014
car dealers doing what they SHOULD My whole life, I've been disenchanted with car dealers. They say whatever they have to to get you to buy, and then, you're on your own. Not at paramou My whole life, I've been disenchanted with car dealers. They say whatever they have to to get you to buy, and then, you're on your own. Not at paramount. Today I thought I was up a creek, but the management staff were wonderful, and did what they should have done, and provided good service, rather than what they could have done. Legally, they could have left me high and dry, and in debt with a car that I couldn't fix. Instead, they took care of me. Thanks paramount! More
by tiffatil
Employees Worked With
