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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
1,649 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,649 reviews

August 16, 2024

Cool just need more communication with customers and the breakdown of what's really wrong with their vehicle More

by kiwanis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

I find that the service department is not as organized or responsive as I’d like. More

by ap123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

ap123, We would like to thank you for your recommendations and this fantastic review. Sincerely, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

The worst service. Did not fix my vehicle and I was stranded in South Carolina for 3 weeks with no vehicle. More

by Betty
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Cris Auger
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August 16, 2024

Prompt, professional and fixed my car problem. I was able to get an appointment quickly. More

by THOMAS.WISNIESKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with a service advisor
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Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

Thomas.wisnieski, Thank you so much for sharing your positive experience with Parks Motor Group! Best, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

What I really like about Bill, he will explain, in words I understand, the maintenance issue. He is always.plesant. I feel like I am a person and not just another customer. More

by jocyndawright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

jocyndawright, Thank you so much for sharing your positive experience with Parks Motor Group. Best, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

Good service, great communication, got my truck running and looking like new, and I never have to look under the hood. More

by m.farrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Parks Ford Lincoln of Gainesville responded

m.farrer, Thank you for the positive review. Sincerely, Maddie Norton Marketing Manager 352 871 1656

July 30, 2024

The sales manager, Matt Fortin, was patient and helpful as we changed our minds regarding what we wanted. He was responsive, but not pushy, and finally brought a vehicle from 2 1/2 hours away to satisfy us More

by Biz
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Parks Ford Lincoln of Gainesville responded

Biz, We couldn’t be happier that Matt provided you with a great car-buying experience. He is a real asset, and we are lucky to have him on the Parks Motor Group team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Maddie Norton Marketing Manager 352 871 1656

July 17, 2024

Very professional salesman and my experience buying a car was easy and pleasant. Ask for Lowell lackney More

by pllorens49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lowell Lackney
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Aug 23, 2024 -

Parks Ford Lincoln of Gainesville responded

pllorens49, Thank you for your positive feedback! Best, Maddie Norton Marketing Manager 352 871 1656

June 17, 2024

If your vehicle is brand new they are fine. If is is a few years old under a Ford guarantee - FORGET IT. I paid top dollar for warranty Parks gaslighted me for over a year until the turbo final More

by Boegrrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus Duvall
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April 15, 2024

Worst dealership ever. Worst customer service ever. Those ppl know nothing ab what they are doing and drop the ball constantly. Even to make an appt is a nightmare. I recom More

by D. Marcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All worthless!
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