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Parks Ford Lincoln of Gainesville
Gainesville, FL
1,927 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,927 reviews
Verified Customer
November 03, 2024
I always look forward to seeing Bill when I walk into the dealership. Quick service everything is explained . dealership. Quick service everything is explained . More
by BLUESTARNURSERY
November 02, 2024
Great cars and suv's. We were greated with a warm smile and an outstretched hand. We were greated with a warm smile and an outstretched hand. More
by randymillercdjr
Employees Worked With
Other Employees :
Mike Abitino, Cameron Costello
November 02, 2024
Really transparent pricing and very clear communication about the problems with my vehicle. I never have concerns that they are trying to swindle or be sketchy. Great customer service! about the problems with my vehicle. I never have concerns that they are trying to swindle or be sketchy. Great customer service! More
by Bridges
Employees Worked With
Levin Hickman
November 02, 2024
Do not take your car to Parks for repair! I have been taking my car to them for service for years but the new management team is horrible and they have implemented a system that is a rip off! I have been taking my car to them for service for years but the new management team is horrible and they have implemented a system that is a rip off! Take note that their most recent reviews are terrible and have been since they have been under new management. These people charge almost $300 to evaluate and determine your issue and they don't take it off when your vehicle is serviced. Even if it's an issue related to their repair work, they will still charge you. They are dishonest and don't keep their word to resolve issues and provide some simblance of good customer service. When I complained to the service manager and the GM, she told me she would investigate my issue and get back to me. Well, she lied. She nor the GM has responded. I don't trust these people and I will not take my car back to them and if you know like I know, you would not take your car to them either. More
by GLENDA-RUSSELL
November 01, 2024
Serious disappointment with the service visit. It took 3 trips from Newberry, in order to complete my service. The only plus was the parts rep. It took 3 trips from Newberry, in order to complete my service. The only plus was the parts rep. More
by Shazo
Employees Worked With
Luciano (5)
October 31, 2024
Not happy with the service. Not professional. I feel like I'm not getting fair advice. Not professional. I feel like I'm not getting fair advice. More
by chayrose
Employees Worked With
October 31, 2024
Decent service dept. They still have not been able to get my transmission to stop acting up in my 2020 Lincoln Aviator and it’s been there 3 times. Hopefully they can get They still have not been able to get my transmission to stop acting up in my 2020 Lincoln Aviator and it’s been there 3 times. Hopefully they can get it fixed this time. Levin was great at communication and keeping me updated during the time it was in their care. More
by padengeddie06
Employees Worked With
Levin Hickman
October 30, 2024
Everything was good from check in to pick up. Bill called us to keep us up to date on our truck. Bill called us to keep us up to date on our truck. More
by h8ham775
Employees Worked With
October 30, 2024
Levin was extremely helpful and as my wife and I were in the hospital having our son. He made sure the truck was fixed and ready for pick up. the hospital having our son. He made sure the truck was fixed and ready for pick up. More
by Tweidner64
Employees Worked With
Other Employees :
Levin Hickman, Carlos Montijo, Cameron Tompson, Christain Butler
