Parks Ford Lincoln of Gainesville

The service is always great. Bill is wonderful to work with and always on top of things. Bill is wonderful to work with and always on top of things. More

Devon was very competent, courteous, and professional when my car was serviced last week. I'm very impressed with the service at Parks. when my car was serviced last week. I'm very impressed with the service at Parks. More

I was treated with unprofessionalism and disrespect throughout the entire process. Olga my service representative told me that she did not know where my car was and wasn’t going to try to find it. When throughout the entire process. Olga my service representative told me that she did not know where my car was and wasn’t going to try to find it. When she did then find it, she blamed me as though I had done something wrong. The manager Gerald “took over my case” after I requested Olga be removed, but he clearly forgot about that as soon as the day ended given that nobody called me to tell me my car was ready and when I called Gerald to enquire about it, he seemingly had no recollection of who I was. I am thankful that this is not my regular dealership as I would never purchase a vehicle through a place with such blatantly shady practices. More

Ari Flores was incredibly friendly, clear, and helpful throughout my entire Hyundai service experience. From the moment I arrived, Ari made me feel welcomed and took the time to explain everything in a wa throughout my entire Hyundai service experience. From the moment I arrived, Ari made me feel welcomed and took the time to explain everything in a way that was easy to understand. He answered all my questions patiently and made sure I felt confident about the repair process. It’s rare to find someone so approachable and professional . Ari truly made the experience stress-free and pleasant. I’m grateful for his outstanding service and would absolutely recommend working with him. More

Always great service and communication! Clear expectations and no pressure if you want to decline service or ask for a 2nd opinion. Clear expectations and no pressure if you want to decline service or ask for a 2nd opinion. More

Was met in the service when I arrived and led to my service advisor. We spoke about the reason for my vehicle being in and indicated what services were to be performed and how long it may take. I le service advisor. We spoke about the reason for my vehicle being in and indicated what services were to be performed and how long it may take. I left and revived a call my vehicle was ready and in time. More

Fraser was very kind and accommodating to my situation. He saved a customer from walking out :) He saved a customer from walking out :) More

Direct scheduling with the Service was easy. The agent provided dates and times best suited for my service. He checked in the. Vehicle making sure he understood my requests and kept me informed The agent provided dates and times best suited for my service. He checked in the. Vehicle making sure he understood my requests and kept me informed of progress throughout the wait. Service was performed professionally and vehicle was cleared of any remaining paper or debris from service work. He reviewed the entire service with me making any explanations and estimated scheduling for next service. Parks Ford is my preferred dealership and Bill Stouffer is the Service Agent I prefer to do business with. This is a first class team and I entrust my automobile to them to help maintain it. More