Parks Ford Lincoln of Gainesville

He was informed & professional Angel was a customer service rep I would hire in a minute service rep I would hire in a minute More

The descriptive word here is disappointment, or it may be greed. I took my 2026 Ranger Raptor into service to have a Ford Procal tune installed. A little over an hour after dropping it off Spencer called to greed. I took my 2026 Ranger Raptor into service to have a Ford Procal tune installed. A little over an hour after dropping it off Spencer called to get a password from me so they could start the install. He informed me at that time that the procedure was made for the consumer to install but that they would do it. A little over an hour later he called to tell me it was ready. When I picked it up I was handed a bill for $397.00. What's the deal? Almost $400 to install a program that I could have done myself and that everything I read about it said the install should take 45-50 minutes, and most of that time is spent waiting for the computers to talk to each other. If I was Ford I would not only be ashamed but also embarrassed. American greed at its finest. As an aside, I had Ford install the program rather that doing it myself because the info that was on the purchasing website said it needed to be installed by Ford in order to not void the 30,000 mile warranty. More

My sales person Kaylie was excellent! She was able to answer my many questions. She was very knowledgeable and polite. She was able to answer my many questions. She was very knowledgeable and polite. More

Re'na did an exceptional job. The team over there were kind. Once we agreed on the set price, it never felt pressure sale to upscale The team over there were kind. Once we agreed on the set price, it never felt pressure sale to upscale More

Park's Ford has done a great job taking care of our Ford truck and us for 10 years - since we bought the truck new. Good job, guys! truck and us for 10 years - since we bought the truck new. Good job, guys! More

My experience with the dealership was exceptional as always. Cody is always a pleasure. His customer service skills are impeccable. always. Cody is always a pleasure. His customer service skills are impeccable. More

Service is great and service advisors are very helpful. Spenser did his absolute best to accommodate all my requests and questions. Pricing is a little high in my opinion, a $6k clutch and flywheel job is Spenser did his absolute best to accommodate all my requests and questions. Pricing is a little high in my opinion, a $6k clutch and flywheel job is mind boggling. If you have the option check around other shops for quotes but for the price the team here does do a good job. More

The rates were much higher than my original lease, but Chloe was able to work with me to find something that landed within my budget. Very friendly service. Chloe was able to work with me to find something that landed within my budget. Very friendly service. More

Everyone was very courteous and helpful. I appreciated the Uber ride home. The work was accomplished in the time projected. I appreciated the Uber ride home. The work was accomplished in the time projected. More

Great service and professional Finance guy was very knowledgeable and friendly . So was Garret knowledgeable and friendly . So was Garret More