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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
1,659 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,659 reviews

March 11, 2025

It was a pleasure and I always have a good experience at Ford Lincoln. Thank you More

by LOVEPONY310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're so glad to hear that you always have a great experience with us. It’s truly our pleasure to serve you, and we appreciate your continued support. We look forward to seeing you again for your next visit! Michael Muldoon Service Manager 864-918-7012

March 11, 2025

It’s quick to get an appointment and how nice to have them come to my home to fix issues or to have an oil change. Everyone I have dealt with has been very nice and helpful. More

by lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get the mechanics names, but I would give them top rating
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Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your wonderful feedback! We're glad to hear that scheduling an appointment has been quick and convenient for you, and that our mobile service has made things even easier. Providing great service and a helpful team is always our goal, and we appreciate your kind words. We look forward to assisting you again in the future! Michael Muldoon Service Manager 864-918-7012

March 11, 2025

Great job by Devon in the Service Department with my 2014 Ford Explorer. Communication was great as well as the service. Glad to continue bringing our vehicles there for all these years. More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEVON 5 stars. Service Department
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Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your loyalty and for trusting us with your Explorer over the years! We’re glad to hear that both our communication and service continue to meet your expectations. Your support means a lot to us, and we look forward to serving you and your vehicles for many more years to come! Michael Muldoon Service Manager 864-918-7012

March 11, 2025

The work is always right and the information given me is understood and my appointments are timely. More

by hildamcleod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We’re glad to hear that your appointments are always timely and that you receive clear and helpful information. Providing reliable service you can trust is our top priority. We truly appreciate your support and look forward to seeing you at your next visit! Michael Muldoon Service Manager 864-918-7012

March 10, 2025

Bought a new Ford F150 from Michael. Everyone was great, no high pressure, everything they said they did, no deceptions. You can trust what they say. How refreshing for a car dealership. More

by Drewmcqu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowell Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver
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Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Congratulations on your new Ford F-150! We're so glad to hear that Michael and the team provided a smooth, pressure-free experience and delivered on everything promised. Earning your trust means the world to us, and we appreciate your kind words. Enjoy your new truck, and we look forward to seeing you again in the future! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

Appointment for oil change, tire slow leak and new key fob. Dropped off @ noon to be completed in 2 hours. Back at 430 not finished. Couldn’t find tire leak- 2025 vehicle 3rd in for slow leak, still coul More

by mckenziebritlabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fraser
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Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

I sincerely apologize for the delays and lack of follow-up during your visit. This is not the experience we strive to provide, and I am truly embarrassed that we fell short. Your time is valuable, and I understand how frustrating this must have been, especially with the ongoing issue with your tire and the lack of communication regarding your key fob. Most importantly, I am deeply sorry for how this experience made your wife feel. We respect and appreciate both of you, and I want to assure you that this type of treatment is not acceptable in our store. I would truly appreciate the opportunity to speak with you directly and make things right. Please reach out to me at your convenience at 864-918-7012. Your feedback is invaluable, and I want to ensure we do better moving forward. Sincerely, Michael Muldoon Service Manager

March 08, 2025

The service was good, and I did not have to wait too long. The staff was very courteous and helpful, and the waiting area was nice clean and roomy. I didn't mind waiting. More

by decorbyanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad to hear that you had a great experience with our team and that your wait time was minimal. It’s wonderful to know that our staff made you feel welcome and that you found the waiting area clean and comfortable. We truly appreciate your business and look forward to seeing you again for your next service! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

Devon, our service advisor was efficient, pleasant and timely. Everything went smoothly, including the pickup/leaving a loaner and the reverse when service was done More

by rojo78
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! It’s great to hear that Devon provided efficient, pleasant, and timely service. We’re glad everything went smoothly, from the loaner process to the final pickup. We appreciate your business and look forward to seeing you for your next service visit! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

I purchased two Broncos, from Parks Ford Gainesville. Mike Archer, was my salesman. Mike was very professional and knowledgeable. George Plourde, in finance made the process very easy. Always a great exp More

by lcskincare28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Wow! Two Broncos—what an exciting purchase! We truly appreciate your loyalty and are so glad to hear that Mike Archer and George Plourde made the process smooth and enjoyable for you. It’s fantastic to know that your experience, whether in sales or service, has been a great one. We’re grateful for your support and look forward to seeing you again for your next visit! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

Levin is always very kind yet professional. I was not happy that they sent 2 people that never drove a manual car before. I can’t imagine just trying to drive it. I did witness the man, More

by SCARLETT4565
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience. I’m glad Levin was able to assist you, and we truly value your business. We look forward to seeing you for your next service visit! If there’s anything else we can do for you in the meantime, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

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