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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.3
1,668 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,668 reviews

May 23, 2025

Service was completed to my satisfaction. Pickup service was not optimal. Staff are very polite. Mike is great More

by timothyakkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! We're glad the service met your expectations and that you found our team polite and helpful—especially Mike. I’m sorry to hear the pickup service wasn’t optimal, and I’d appreciate the opportunity to improve that experience for you next time. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

They were friendly and helpful. They also Handled everything very professionally and my service was completed with great detail. More

by joannelizabeth817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikia
May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad you had a positive experience and that everything was handled professionally and with attention to detail. We look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

I have only visited a few times including my wife's purchase of her bronco sport. The dealership is always clean and the staff are always ready to help with anything from service to sales. More

by DLCHAVIS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christain Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words and continued visits! We're glad to hear you've had positive experiences with both service and sales, and that our team is always ready to help. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

They treat you with respect and explained everything to us. We knew exactly what we were doing at each step of the process. More

by JUDY2435
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad you felt respected and well-informed throughout the process. We appreciate your trust and look forward to assisting you again in the future! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

Always excellent service when we are there. Bill is wonderful. Appreciate him. Would recommend Parks service to others. More

by DAGATORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words and recommendation! We're glad you've consistently had excellent service and that Bill continues to take great care of you. We appreciate your support and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

Zac Register quoted my husband a 10000 dollar lower price on a SanteFe.He also stated he could give us a good trade in offer for our high mileage Equinox.Since we had been to another dealer prior where we we More

by dorado10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowell Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Register
May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience and congratulations on your new Santa Fe! We're so glad Zac provided clear, honest communication and followed through on everything he promised. It’s great to hear Lowell was also able to help secure the warranty that best fits your needs. We truly appreciate your trust and look forward to helping you and anyone you send our way! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 27, 2025 -

dorado10 responded

Perhaps you should change survey to include Hyundai makes and options.Was difficult to navigate survey because I did not purchase a Ford or Lincoln.

May 23, 2025

Bil Stoufer is the reason I have my vehicle serviced at Parks. He’s a great service advisor. More

by HBEC6930915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're lucky to have Bill Stoufer on our team, and we're glad to hear he’s the reason you choose Parks for your service needs. We appreciate your continued trust and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 20, 2025

Everyone was of great help, no pressure I will recommend your dealership to friends And family More

by kgriebgainesville
Recommend Dealer
Yes
Employees Worked With
Vincent
May 20, 2025

Service rep was extremely helpful and my problem was diagnosed promptly. I was on my way much sooner than expected. More

by jimboman50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad to hear your issue was diagnosed quickly and that your service rep took great care of you. We appreciate your business and look forward to your next visit. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

May 20, 2025

3100$ in repairs and a week later they want $5600. Thats not counting the regular services I had done from the moment I bought the car. They are liars and the snakes that dealership’s reputation have More

by JUSTGRACIE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
May 20, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. I’d like to better understand what happened with your repair and the charges you mentioned. Please reach out to me directly—I’d appreciate the chance to review everything with you and see how we can help. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

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