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Patrick Volkswagen

Auburn, MA

4.8
1,175 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,175 reviews

November 01, 2021

I can’t speak highly enough about the entire team down at Patrick VW. I was ready to sign paperwork for an atlas at another dealership, I’m so glad I checked with Susan at Patrick VW first. They got me into More

by reganvartanian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Balkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero, Ian Thomas
Nov 22, 2021 -

Patrick Volkswagen responded

Thank you very much for your kind review - we're thrilled to hear about your experience with Susan and our team! We hope you're loving your VW so far and wish you many safe and happy miles on the road ahead.

November 01, 2021

The process was very smooth, Igor did an amazing job on helping me find the perfect car for me. I now have a 2022 Passat thanks to the Igor and the managers. Tony and Seth were very helpful on getting me t More

by Srhall1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Strozina , Seth Ruttencutter
Nov 22, 2021 -

Patrick Volkswagen responded

Thank you very much for your business and for taking the time to leave such a kind review. We appreciate your feedback and wish you all the best in your Passat! Take care.

October 30, 2021

We love Patrick Volkswagon! We always get our cars here. Although we always look for Justin and always go with him, he wasn’t there one day and Andrew help us out and was great. On day of pick of the car, A More

by Nazim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Patrick Volkswagen responded

We love you, too! Thanks so much for taking the time to leave such a kind review and for your continued business. Give us a shout with any questions you may have - and drive safe!

October 30, 2021

Laid back, didn’t feel pressured just walked in and very happy with new car More

by Christopher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter
Nov 22, 2021 -

Patrick Volkswagen responded

Hello, Christopher! Thank you very much for your review - we truly appreciate it! Please feel free to reach out with any questions, and have a great day!

October 30, 2021

Unfortunately too many issues with car as well as no follow up to remedy situation. Another VW dealership was able to fix the issues. More

by mrsiek
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Toedt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Patrick Volkswagen responded

Hello - thank you for your feedback. We would like to extend our sincerest apologies for our miscommunication with your experience and are happy to hear that your issues have since been resolved.

October 29, 2021

Went in knowing the exact car I wanted. They didn’t try to up sell me like most salesmen do. We were in and out in two hours despite getting there at 530 at night. The finance manager was easy to work with More

by Kristawea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Patrick Volkswagen responded

Hello! Thank you very much for your business and for taking the time to leave such a kind review for your experience with Ramez and our team. Wishing you many safe and happy miles on the road ahead!

October 29, 2021

My car buying experience with Justin and Susan at Patrick VW has been nothing but positive. I had been looking at various vehicles over the course of two months and decided on an Atlas. Justin and team were More

by ptroyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero
Nov 19, 2021 -

Patrick Volkswagen responded

Hi, there! Thank you very much for your business and for taking the time to leave such a kind review for your experience with Justin and Susan. We truly appreciate your feedback and wish you many safe and happy miles on the road ahead! Take care.

October 28, 2021

Very smooth transaction! The team there was helpful and informative. Walked away with feeling proud! More

by WesE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter
Nov 15, 2021 -

Patrick Volkswagen responded

Hi there! Thanks so much for your business and for taking the time to leave a review. We truly appreciate your feedback and hope you're loving your VW so far. Take care!

October 27, 2021

What a great car buying experience we had. I have bought many cars throughout the years and have a 3 car family. This was the most laid back easy experience of them all. Our sales person was David Balkus More

by sharhend
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Balkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Thomas
Nov 15, 2021 -

Patrick Volkswagen responded

Hi there! Thank you very much for your business and for taking the time to leave such a kind review for your experience with David, Ian and our team. We truly appreciate your feedback and wish you all the best in your new Taos!

October 26, 2021

Thanks to Ramez and also to Susan for making this the easiest purchase. I have been doing business with Patrick’s for 40 years and from sales to service they are a great group Thank you Sheila K More

by smkoneczny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mateo, Seth Ruttencutter
Nov 14, 2021 -

Patrick Volkswagen responded

Hi, Sheila! Thank you very much for your continued business and for taking the time to leave such a kind review. We truly appreciate it and hope you're loving your new VW so far. Take care!

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