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Patrick Volkswagen
Auburn, MA
1,176 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,176 reviews
March 14, 2021
Great experience buying for a new 2021 Arteon by working with both Dave and Seth. They got me in to the perfect car (for me), and worked hard to structure a great deal as well... Great guys, great dealers with both Dave and Seth. They got me in to the perfect car (for me), and worked hard to structure a great deal as well... Great guys, great dealership. As I traded in my previously owed VW, I can also attest to superior customer service experiences at the Patrick VW Service Department. More
by BH
March 13, 2021
We had a wonderful experience. Joe Patrock was very knowledgeable and guided us along the way with suggestions and options. I would recommend seeing Joe to anyone looking to buy a car. The entire proce knowledgeable and guided us along the way with suggestions and options. I would recommend seeing Joe to anyone looking to buy a car. The entire process was painless! More
by Tbeaudet
March 13, 2021
Susan and the whole team were great to work with. Great prompt communication through the whole process and no surprises! Pricing was the best by far in the area and i even ended up with more features i nee prompt communication through the whole process and no surprises! Pricing was the best by far in the area and i even ended up with more features i need for much less than other dealers. The whole process was smooth! More
by ErinG
Employees Worked With
Susan Mattero
March 13, 2021
Patrick Volkswagen has been great to us over the years and this time was no different. Justin was easy to work with and very helpful. and this time was no different. Justin was easy to work with and very helpful. More
by vnduffy
March 09, 2021
Igor and Seth took wonderful care of us! Both very professional, honest and helpful. Truly appreciate the great experience at Patrick VW. Extremely happy with my new VW Cross Sport. professional, honest and helpful. Truly appreciate the great experience at Patrick VW. Extremely happy with my new VW Cross Sport. More
by jenniferkancler
March 08, 2021
Fantastic. More than words can say. The reason why I chose Patrick is because of Justin. I can’t say enough good things about him. He treated us with such dignity and respect! A+++ chose Patrick is because of Justin. I can’t say enough good things about him. He treated us with such dignity and respect! A+++ More
by JJ83
Employees Worked With
Other Employees :
Ian and finance was great. He was so friendly and very nice. Just a very solid good person. He took the time to explain everything to me. This person is definitely an asset to the Patrick team., Alex Martin
March 07, 2021
I was very happy with the customer service I received, I was shown how to use my vehicle by Andrew and he was great, Susan handled all my finances an she was awesome, I will send anyone I know looking for a was shown how to use my vehicle by Andrew and he was great, Susan handled all my finances an she was awesome, I will send anyone I know looking for a vehicle there, I love my new SUV ! More
by Paula50419
March 06, 2021
Susan and Andrew were awesome to work with! Easy transaction, great deal! Communication was fast, friendly, and easy. Very happy we went to Patrick! Would definitely recommend them to friends and fa transaction, great deal! Communication was fast, friendly, and easy. Very happy we went to Patrick! Would definitely recommend them to friends and family. More
by Jon G
March 05, 2021
Mr RanezAbdi,was awesome. He was very patient with Mr RanezAbdi,was awesome. He was very patient with me,listen to what I wanted in a car,and he got the car I wanted. VW Jetta. Even the color was p Mr RanezAbdi,was awesome. He was very patient with me,listen to what I wanted in a car,and he got the car I wanted. VW Jetta. Even the color was perfect.. I love PATrick Motors. Mr Abdi,was awesome. He even took the time,to show me how to start & stop the engine. Shiwes me so many things.. He also said I could call him if I had any questions . This is my first new car in over 20 years I thank you,Mr.Abdi. More
by Marie
March 03, 2021
Alex Martin has been providing exceptional service on my GTI and Tiguan for 4 years. He is super knowledgeable, friendly and honest. Best im business. GTI and Tiguan for 4 years. He is super knowledgeable, friendly and honest. Best im business. More
by Alexkgolf
Employees Worked With
Alex Martin
