Back

Paul Conte Cadillac - Service Center

Freeport, NY

4.7
1,128 Reviews

1,128 Reviews of Paul Conte Cadillac - Service Center

Sort by
December 10, 2013

My appointment was for a routine oil change that is included with the purchase of the car. My car was taken in as soon as I arrived and all my information was recorded promptly. I was led to a comforta More

by Johnira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Loche
December 07, 2013

I have been to Paul Conte a few times for service, and although I live closer to other Cadillac dealers it's worth the trip. I have always had a pleasant experience and they are true to their word. Abe t More

by Bpp9956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
December 05, 2013

I showed up early for my service appointment and was seen right away. I waited slightly over a half hour for my service to complete. The services for next visit (anticipated) were explained to me and I was More

by neurotek17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Loche
December 05, 2013

I was concerned about how my wife's Cadillac DTS was running. Even though the car had not been purchased at Paul Conte Cadillac I called for a service appointment on a Saturday morning. An appointment More

by 12Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 04, 2013

Abe from the service center was not only attentive but displayed great attention to detail. He got my oil change done promptly and offered me coffee and bagels. Additionally Abe advised me of a recall on More

by sgt101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
November 25, 2013

My service to my Cadillac, as usual, was fast and efficient. Tom is always pleasant and very helpful. It is truly a pleasure to deal with Paul Conte Cadillac. More

by PDeLorme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Loche
November 22, 2013

Excellent service department. Very convienient hours for scheduling appointments. Service staff is friendly and helpful in answering any questions or concerns that a customer may have. More

by Fepstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Loche
November 22, 2013

I called for an appointment this morning, 11/22/2013, for an appointment for an oil change as my vehicle indicated it was needed soon. They surprised me with bring it in today. I arrived and was pleasan More

by marsmi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Loche
November 21, 2013

When I arrived, I was given a cordial greeting, and was seated with an advisor within five minutes. He wrote my service order and said the work would be done in about an hour. Forty five minutes later he More

by fmcord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Loche
November 21, 2013

Tom was great he let me know exactly what was going on with the car from the minute it arrived until the work was finished. I would tell anyone that brings their car in for service to ask for Tom. More

by mageebob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Loche