Back

Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,342 Reviews

1,342 Reviews of Paul Conte Cadillac - Service Center

Sort by
September 19, 2024

Great dealership, John in service department is a very helpful, friendly, polite person in the entire service department More

by imtiaz.newyork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Service is excellent. They are attentive and concerned about your needs. Very respectful friendly and polite. More

by lasabatella
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Everyone has been very nice and helpful. They try to accommodate you in the service department. More

by dianecarrellodimaio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

A great service team. Very knowledgeable and customer service. Thet always do a great job. More

by ndimola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Ryan and Paul Conte Service are great. Always helpful and professional. Thank you for all of your support throughout the years. More

by slottenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Ryan was Excellent… Very knowledgeable & professional. . I would definitely recommend him to my family & friends. More

by JAMALSMITH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

They were friendly and clean. Very helpful in getting me a ride to and from the dealer. More

by ursdemaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Very Very xxxxxxxx service they took 4 month to fix my car i try to call them they ignore my call if any how they pick the call they make excuses to us, when we call they always tell us today tomorrow we More

by Gursewak singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim rapp, Blaise Curci
Sep 04, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. Thank you for your patience as well. Part delays for major component replacement can be very frustrating. I assure you that we did everything in our power to get your vehicle back to you as soon as possible.

August 27, 2024

My husband, a former customer of Paul Conte, negotiated the purchase. He said the dealership played games with the discounts and pricing. More

by charleneklein
Recommend Dealer
Yes
Employees Worked With
Frank Gioia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Gallegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
August 27, 2024

it is sad when you're having an issue with your Vehicle and the people who you rely on to fix the problem seem like you're of no importance. Not only did they charge me 700 dollars twice for what the mater More

by Ryanswish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue with the service you received. Could you please contact me? Shai Nadav Service Director 516.868.0530

...
19
...