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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,342 Reviews

1,342 Reviews of Paul Conte Cadillac - Service Center

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February 21, 2024

Excellent customer service. And The staff was very helpful, polite,and professional. Also, my car was done in a timely manner. More

by MSGEE37A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cusumano, Christine Rudden
February 21, 2024

This is the best dealership ever. Everyone is so nice the helpful. I love it here!! More

by Sharon McKeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Ryan and the Service team are always professional, courteous and provide high quality service. I strongly recommend them to anyone that seek to have the best care for their car. More

by wolfrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Danny and his team are a class act. Great service, great experience. Paul Conte is known for quality, and this team contributes to its stellar reputation! More

by GEFFENR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bobrick In Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Dan is the man and always works to make sure the customer is satisfied , he goes above and beyond More

by Pizza3015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

I would like follow up on my vehicle without my having to call. Also, it takes a long time for mechanic to figure out what’s wrong with the car More

by DRJANINENATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

John was very professional and very happy with Paul conti. Been doing business with them for over 15 years More

by BABYDOLL00116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

I’m sorry to say, I had a horrible experience at paul Conte Cadillac on my last service visit. Very disheartening customer service. More

by JOYTRIPLETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an unpleasant experience. Could you please contact me to discuss it? Shai Nadav Service Director 516.868.0530

February 13, 2024

Pat in the Sales Dept. is a true professional. 2nd car leased with him. Ryan is a sweetheart. Pleasure to work with him. More

by frances.safina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

- Great customer service. - Very Clear and transparent. - Professional and courtesy. - Overall, this place is great. More

by ENCALADA.FREDDY856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Brendler in Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
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