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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,342 Reviews

1,342 Reviews of Paul Conte Cadillac - Service Center

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June 07, 2023

John Was exceptional we’re taking care of my situation. The crew in the service department is top notch. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Amazing service Amazing people! Very friendly! If the promise something they do it! So unlikely those days Thank you guys More

by Boris Levin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shai thank you very much for your professional approach
June 02, 2023

This dealerships is friendly great service i love going to paul conte staff is great honest More

by SIKANDARAWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

They were able to take care of my needs and fix what was needed to be fixed More

by Queens4liff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Since my first purcase of a 1998 Caddy, I've a;ways had great service at the capable & friendly hands of Danny. He is always there when I need him, so i always feel secure & comfortable that any help I nee More

by JRossano2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Not real happy with the place. Had my new car x2 weeks. Transmission needed to be serviced with fewer than 450 miles. Out of service x3 weeks. Had to make a payment before I was d More

by jbeyrer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Rapp
May 24, 2023 -

Paul Conte Cadillac responded

Thank you for the feedback. We are very sorry you had an issue. Can you please contact me? Shai Nadav Service Manager (516)868 0530

May 24, 2023 -

jbeyrer responded

what would you like to tell me? Here is the thing: I have had mercedes benz for close to 20 years and I left the dealer because their service was not good. I deciuddd to give an American car a chance and so far I am not impressed -- If I m wrong, let me know how I am wrong. If I am right then how is this addressed? I cannot spin the clock backwards, but the car was out of service from 4/22-5/12. The Lemon Law may be implicatdd if ther is another extended issue with this car., Jim Rapp was my sales person and I liked him very much but after that so far not a great experience John Beyrer

May 23, 2023

Our first purchase from Paul Conte Cadillac. Excellent service, knowledgeable staff and smooth transaction. Highly recommend. More

by Teisenhut
Recommend Dealer
Yes
Employees Worked With
Nelson Galeano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

The customer service is great. I’m always greeted as soon as I walk in and the service is done in a timely manner. More

by NEONATE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
May 18, 2023

Excellent service from the time you make the appointment until the end of the service. More

by STEVOS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Top notch professional, perfectionist, their service is right on a timely manner. The staffs are very nice, great personality and good character. I would be honored too recommend anyone to encounter my exp More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Their pictures deserve to be posted, from my observation with the few times I came for services. They worked hard as well. I appreciate each time the hand the truck to me clean. Thank you!
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