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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,323 Reviews

1,323 Reviews of Paul Conte Cadillac - Service Center

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February 16, 2025

We had an excellent experience since we started working with Paul Conte, we worked with Nelson, he was very informative and helpful. We are satisfied so far with everything More

by mpsanfilippo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
February 15, 2025

With the Work load they have in supporting a product with many issues they do a fantastic job with limited resources. More

by Monty25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

I have always used Cadillac Service. They are smart, kind, personable and welcoming. It has always been a good experience dealing with the team. More

by lbosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Nelson Galeano did a phenomenal job working with me and the new vehicle. I went through the process of acquiring particularly because of his professionalism and respect that he had for me as is customer. T More

by wbowie
Recommend Dealer
Yes
Employees Worked With
Nelson Galeano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

EXCELLENT SERVICE. NONE BETTER. DANNY G. I IS THE BEST. VERY KNOWLEDGEABLE AND EASY TO WORK WITH. EXPLAINS EVERYTHING. More

by JOHN-M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

John is very good and very helpful, he keeps you informed about your care and gets you the best price! Th e staff and service department are very good . The whole team treats you like family More

by J S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

I have leased 3 SUV vehicles from Conte Cadillac. I have never had a problem with the service department. In fact Ryan has been very helpful over the years. I would recommend that dealer. More

by gsilvis1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

efficient courtesy,,very upfront and friendly! i feel like family at paul conte ! thank u More

by lorijill62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

rear camera was not fixed after second time bringing it in, car rental was terrible More

by DCMASONRY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Cusumano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue while servicing your vehicle. We have a fleet of 60 new Cadillac loaners. Sometimes due to availability, we have to rely on rental vehicles from an outside agency. If you would like to speak about your experience further please contact me. Shai Nadav Service Director 516.868.0530

January 31, 2025

Excellent and very cordial service, very attentive and prompt at customer service, very knowledgeable department More

by henry34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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