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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
4,525 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,525 reviews

February 23, 2024

Cristina is amazing as always. She is always so friendly and always ready to help and get your issues taken care of More

by DANAMARIE122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Pearson Nissan Of Ocala responded

Hi Dana! We're so glad to know that Cristina was able to assist you effectively at Pearson Nissan of Ocala. We always aim for friendly and efficient service, thank you for your feedback!

Helpful
February 22, 2024

Every time I get an oil change, they never re-set. My message still reads oil change required. Also they rotated my tires with a nail in it and moved it to the front, tire pressure at 22 while the res More

by BURGMANL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Ziegaus
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Pearson Nissan Of Ocala responded

It's disappointing to hear about your recent experiences with our service department. It's important that we provide thorough and accurate services, so it's concerning to see this feedback. We'd like the opportunity to address these issues directly - please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

Helpful
February 20, 2024

Best car buying experience ever. Super nice people, Easy going. Done in less than an hour. Thanks to Cash, Michael J, and Chloe; and the mechanic who secured my license plate. Would More

by SAILAWAYBLUE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cash, Michael J.
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Feb 20, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know you had a great car-buying experience with us at Pearson Nissan of Ocala! It's fantastic that Cash, Michael, Chloe, and our mechanic could assist in making it smooth for you. We look forward to serving your automotive needs again in the future! Safe travels!

Helpful
February 20, 2024

Isaac is always efficient and informative while completing his work. He provides excellent customer service. More

by Fabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Pearson Nissan Of Ocala responded

Fabian, we're delighted to know that Isaac consistently provides excellent service at Pearson Nissan of Ocala. Thanks for your positive feedback!

Helpful
February 20, 2024

The level of service and attention to detail that I received, exceeded any and all expectations that I had. 10/10 on all scales. More

by MAYSONET80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Pearson Nissan Of Ocala responded

We're thrilled to know that our Pearson Nissan of Ocala team exceeded your expectations! Your feedback means a lot to us. Thank you for sharing your experience, and we look forward to serving you again in the future.

Helpful
February 18, 2024

It is a big pricing compare with other places but customer service is good! Service was fast but unfortunately the car wash was broken. More

by GABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Pearson Nissan Of Ocala responded

Gaby, thanks for your feedback! We're glad to know you found our service at Pearson Nissan of Ocala fast and satisfactory. Sorry about the car wash - we'll make sure it's up and running next time you visit us!

Helpful
February 17, 2024

Quick and easy! Great to work with. Each person was kind and helpful, didn’t feel pressured More

by bryantalexis352
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo Stuller
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Feb 19, 2024 -

Pearson Nissan Of Ocala responded

Thank you for your confidence in Pearson Nissan of Ocala, and for your business. We are grateful to have you as a customer!

Helpful
February 16, 2024

The salesman was Nathan. He was very courteous. My only reservation was that the car was not thoroughly inspected before sale. I had to go back because shortly after, the car More

by ROSITARICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Feb 20, 2024 -

Pearson Nissan Of Ocala responded

Rosita, we appreciate your feedback and apologize for any inconvenience with the battery. We're glad to know Nathan was able to assist promptly in resolving it for you. Thanks for sticking with us and please don't hesitate to reach out the next time we can be of service! - The Pearson Nissan of Ocala Team

Helpful
February 16, 2024

Zach in the service department is the best in the business. That is why i keep coming back to Pearson Nissan. More

by CGPITT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to know that Zach's service keeps you coming back to Pearson Nissan of Ocala. Thanks for the positive feedback and your continued support!

Helpful
February 16, 2024

Mike J. was de salesman I dealt with. The fact that he was in the US Army just like me, probably made a big difference in I feeling confident he was interest More

by jjdelmonte2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike J.
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Feb 16, 2024 -

Pearson Nissan Of Ocala responded

We're so glad to know that your experience with Mike and our team at Pearson Nissan of Ocala was worth the 200-mile journey! We appreciate your trust in us! Enjoy every mile with your new Nissan Maxima!

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