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Pearson Nissan Of Ocala

Ocala, FL

4.6
5,035 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,035 reviews

December 19, 2021

Service was fast and and the staff was very accommodating. They went out of the way to meet all my service needs More

by BILLYTHEGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

This review made our day, Billy! See you next time at Pearson Nissan of Ocala!

December 19, 2021

Great service. Waiting area. My service advisor was extremely attentive. Very happy with his service. More

by ROMMIEJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the kind words, Rommie! We look forward to working with you again at Pearson Nissan of Ocala!

December 19, 2021

The service was amazing and the staff was great. I was greeted when I walked in and snacks was provided More

by Samiria12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Spaulding
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

We appreciate your kind words and five-star rating! Thank you for coming to Pearson Nissan of Ocala!

December 18, 2021

Everything was excellent , especially jimmy attends us well , we have been with the Nissan since 2017 and Jimmy has always been very attentive with our needs , very well recommended More

by NAPOLES416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your review! We're so happy to have you as a customer over the last 4 years! Jimmy and our team appreciate you as a customer! See you next time at Pearson Nissan of Ocala!

December 18, 2021

I was promised when i purchased my new car I'd receive 3 oil changes. It wasn't honored. I was treat rudely. I'll NEVER go back More

by LVERMILYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
Jan 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share your experience. I'm sorry to hear you left with a negative impression of our team and would appreciate the opportunity to discuss this with you further. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com.

December 18, 2021

Chris was amazing on listening to my needs and exceed my expectations! Thank you Chris! More

by Jisenia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

We're so happy to hear this! Thank you for trusting Chris & the Pearson Nissan of Ocala team with your business. We hope to see you again next time!

December 18, 2021

Just routine maintenance. everything was okay, advertise a car wash but none provided that was disappointing. More

by KEHOE.MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Pearson Nissan Of Ocala responded

We are sorry to hear that our team at Pearson Nissan of Ocala disappointed you, please let us know if there's anything that we can do to make it up to you.

December 18, 2021

Pearson Nissan of Ocala is the BEST! Everyone is Pearson Nissan of Ocala is the BEST! Everyone is Courteous and helpful. They go the extra mile. Always a good experience. You feel Like Family! More

by KAYRO5FLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris was superb! , Jim Spaulding
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

Thank you for being a part of the Pearson Nissan of Ocala family! We appreciate your kind words and look forward to seeing you at your next visit!

December 17, 2021

Technician fail to replace rivets back in the engine shield cover and broke the hole on the last rivet. Instead of removing the rivets to get to the oil filter it looks like they just pulled on the cove More

by tcar576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reaching out. I'm sorry to hear about this experience and would like the opportunity to discuss it with you in greater detail. If you have a moment, could you please contact me directly? Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

Jan 05, 2022 -

tcar576 responded

Poor workmanship

December 17, 2021

Couldn't have had a better experience. Isaac Velazquez listened to my needs and gave me a very fair estimate. The work was completed professionally and timely without any changes made to my requests. Exc More

by CDOLIVER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience - we're thrilled to hear that Isaac made it a great one! Take care and we'll see you next time here at Pearson Nissan of Ocala!

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