Pete Moore Chevrolet

Lacking That Southern Hospitality My family has used this dealership for almost a decade since we purchased our first used car there together as husband and wife. At the time every emp My family has used this dealership for almost a decade since we purchased our first used car there together as husband and wife. At the time every employee in that place was kind and just had general hospitality and interpersonal skills. I have noticed in about the past 4 years a decline in the service center employees. Recently I had a very rude rep on the phone. I tried several times to speak with a supervisor and eventually did speak to someone who assured me they would remedy the issue and call me right back. They never did. They never once apologized to me for their employee being rude and not doing an even remotely decent job. From the moment I called into the repair center and was transferred to this associate I felt that she was trying to talk me out of having a recall done. This is a car I just bought not even a month ago from a private seller. Upon registering onstar I was alerted by Chevy themselves of a recall on my car. Obviously I need to take care of that. Every time this rep would ask me a question about my vehicle or the recall, she would begin talking over me or berating me with a line of questions. I would not think this would be such a difficult task for someone.... setting up a recall repair but this call was upwards of 35 min. Finally, she tells me she located the part. I asked if there were any way to get a loner vehicle (I have 3 disabled children and therapies all day for all 3 of them throughout the day and their presence in the waiting room would cause pure chaos for 4 hours) she immediately let out an audible negative verbalization (like a negative sigh). The call had already been so grueling with this women that I explained - please do not put me on the books if not. If you cannot give me a loner I understand completely but will have to use another dealership to complete this repair. She then raised her voice and in a harsh tone says, "Well do you want them to do it or do you want us to do it?!!" Well, I would have rather liked Pete Moore to do it- but given this service experience I think I will skip it and take this business and al future business elsewhere and as promised in my voicemail I intend to let all others know of my experience with this service center. More

Awesome Place Chad Karahalios did a great job helping us buy a used truck and saving us money. The other staff there were very kind, A really nice place. I would Chad Karahalios did a great job helping us buy a used truck and saving us money. The other staff there were very kind, A really nice place. I would highly recommend him. thanks again! More

My experience was awesome as always thanks to Andy! Andy Hayes is one of the best people I've ever had the pleasure of working with when it comes to car buying. I have bought several vehicles from him f Andy Hayes is one of the best people I've ever had the pleasure of working with when it comes to car buying. I have bought several vehicles from him for my children and myself. He always helps me get the perfect one with in my budget. I don't go to anyone else when I'm in the market for a new vehicle. More

Great Service TOM DID A AMAZING JOB , MAKING THIS DEAL HAPPEN FOR ME. I WOULD RECOMMEND IF YOUR LOOKING FOR A NEW VEHICLE GO SEE TOM ROYSTER TOM DID A AMAZING JOB , MAKING THIS DEAL HAPPEN FOR ME. I WOULD RECOMMEND IF YOUR LOOKING FOR A NEW VEHICLE GO SEE TOM ROYSTER More

Derek Rowland is Awesome!!! Went in got to work with Derek and he knew just what I wanted and found the truck I was looking for! Everything was straight forward and there were no Went in got to work with Derek and he knew just what I wanted and found the truck I was looking for! Everything was straight forward and there were no hoops! It was a great experience and I would definitely recommend Pete Moore Chevrolet and Derek Rowland to everyone!! More

it was a good experience Tom Royster was helpful knowledgeable and took the time to explain the process and help me stretch my limited budget and showed how to get service whe Tom Royster was helpful knowledgeable and took the time to explain the process and help me stretch my limited budget and showed how to get service when the time comes More

Satisfied with the experience. Derek made us feel comfortable and not rushed. Dave was patient while I dealt with Geico on the phone. My wife was satisfied with the process. Happy w Derek made us feel comfortable and not rushed. Dave was patient while I dealt with Geico on the phone. My wife was satisfied with the process. Happy wife, happy........... We would consider using your dealership again. More

5 Stars for Tom Royster I visited Pete Moore and worked with Tom Royster. My budget was limited, but I was interested in a newer vehicle with low mileage and a warranty. I fo I visited Pete Moore and worked with Tom Royster. My budget was limited, but I was interested in a newer vehicle with low mileage and a warranty. I found the vehicle I wanted, and Tom helped me get where I needed to be with payments. I am very happy with Tom and Pete Moore, and highly recommend it to anyone looking for a new or used vehicle. More

Great sales and service. First, it is refreshing to see Laura in the ads putting a young face to the brand. I've purchased three cars from the import side from Mark T, and I l First, it is refreshing to see Laura in the ads putting a young face to the brand. I've purchased three cars from the import side from Mark T, and I leave the servicing in the capable of Jay R. Highly recommend Pete Moore Imports. Buy from Mark, get your service done with Jay. Five Star Dealership! More