
Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Fast and Furious The salesman was excellent, no pressure. We all felt like we were friends and we are. Rod found me a car that was exactly for me and the price I cou The salesman was excellent, no pressure. We all felt like we were friends and we are. Rod found me a car that was exactly for me and the price I could afford to pay. Grant was equally qualified as well helping me with the paperwork and answering my questions. I went back to this dealership because of a great experience buying my last new vehicle hoping for the same as before and it was. Thank you. More
Only Shop at Phil Fitts! My husband and I have purchased 5 vehicles (2 new, 3 used) through Phil Fitts Ford. Anytime I've had an issue with anything regarding service, I deal My husband and I have purchased 5 vehicles (2 new, 3 used) through Phil Fitts Ford. Anytime I've had an issue with anything regarding service, I deal with Kenny, It's so nice having someone that you can trust to give you a straight answer and also be on your side when dealing with Ford corporate when he also believes something isn't right (transmission issues at only 30k miles) Everyone that we have dealt with at the Dealership has been amazing and the main reason that I have only bought from them! More
Enjoyable experience, Thanx Brian, Mike, Brian and Becki!! So glad we chose Phill Fitts to buy our new Vehicle!! The Management and staff were so enjoyable to work with!! Also the reason we came back was the So glad we chose Phill Fitts to buy our new Vehicle!! The Management and staff were so enjoyable to work with!! Also the reason we came back was the great service from Kenny in The Service Dept.. Brian Hietch really new his stuff he was very well prepared!! Darlene and I are very confident that he will continue to be our Advocate!! More
My Experience I needed a new car because mine was getting pretty bad, I found what I was looking for online @ car Guru and on the phil fitts web sites so I went to I needed a new car because mine was getting pretty bad, I found what I was looking for online @ car Guru and on the phil fitts web sites so I went to the dealership and talked to Rod Franzi we took the car for a test drive. I liked the vehicle so we went back to the dealership and worked out the details. Rod was very helpful and friendly. Would recommend him to you if you need a car. Thanks for your help. More
Courteous, wanted to earn our business. This purchase culminated a 2-3 month search. During this period Darius kept in touch...not too much, but not too little...until we were ready to make This purchase culminated a 2-3 month search. During this period Darius kept in touch...not too much, but not too little...until we were ready to make a decision. We found the right vehicle and were able to close the deal on the same day without feeling pressured. A satisfactory experience. More
Found the car Everyone was helpful in finding a car that met my desired needs. Prompt delivery and processing of the vehicle, friendly service. Inventory search fro Everyone was helpful in finding a car that met my desired needs. Prompt delivery and processing of the vehicle, friendly service. Inventory search from Ford.com helped me decide on the vehicle's package. More
Great service every time! I've been dealing with Phil Fitts Ford for 21 years. I like the service I receive. I'm always treated with respect and friendliness. Kenny exemplifies I've been dealing with Phil Fitts Ford for 21 years. I like the service I receive. I'm always treated with respect and friendliness. Kenny exemplifies Customer Service! More
Excellent Service Staff, Excellent Customer Treatment Kevin Whitty and Kenny Carter are two of the most outstanding Service Representatives I have every dealt with at a dealership. They are efficient, cou Kevin Whitty and Kenny Carter are two of the most outstanding Service Representatives I have every dealt with at a dealership. They are efficient, courteous, and both go out of there way to make sure that any repairs are done efficiently, and correctly. They both allow for return visits if needed without any fuss or wait. I will continue with this Dealership because of the Service Department. More
Very friendly Everyone at Phil Fitts are very friendly n helpful I love dealing with Albie he is very good at his job. He always goes the extra mile for u to get u Everyone at Phil Fitts are very friendly n helpful I love dealing with Albie he is very good at his job. He always goes the extra mile for u to get u what you want More
2018 Ford Fusion Process was fast and easy. Brian helped me get in a great new For Fusion at a very low price. I would definitely take my business again there in the f Process was fast and easy. Brian helped me get in a great new For Fusion at a very low price. I would definitely take my business again there in the future. More