
Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great deal After visiting four other Ford dealers and comparing prices Phil Fitts Ford gave the best deal. Luke Lord was very helpful, especially explaining the After visiting four other Ford dealers and comparing prices Phil Fitts Ford gave the best deal. Luke Lord was very helpful, especially explaining the high tech features on my new truck . More
great doing business with , outstanding dealership! Very personable and explained everything I needed to know before making my purchase. I would recommend this dealership highly.Darius made this sale co Very personable and explained everything I needed to know before making my purchase. I would recommend this dealership highly.Darius made this sale comfortable and I felt I knew everything I needed to know before buying my Ford. More
Outstanding ! Eemplary ! Sales and service...both are outstanding ! This is also to confirm I am not associated with any dealership and/or service center. I have purchased t Sales and service...both are outstanding ! This is also to confirm I am not associated with any dealership and/or service center. I have purchased two new Lincolns at Phil Fitts in the pat two years. More
Inspection, tire rotation, fuel induction service Personnel friendly and all questions answered. Work done in a reasonable amount of time. I've never felt pressure to have any extra work done to veh Personnel friendly and all questions answered. Work done in a reasonable amount of time. I've never felt pressure to have any extra work done to vehicle, which I appreciate. Coffee a bonus. More
Great experience. I was in need of a new(er) truck and I had a good amount of negative equity. Luke went above and beyond to show me all the options from new to used t I was in need of a new(er) truck and I had a good amount of negative equity. Luke went above and beyond to show me all the options from new to used to even leasing. After about 5 hrs of shopping around I found the truck I would buy. Luke was very knowledgeable about all the trucks and answered every question I asked. More
Gave it to me straight! Albee got me out of my negative equity with an unbeatable price for a lease in 3 years. Thanks you for everything! This is car #4 with Albee Albee got me out of my negative equity with an unbeatable price for a lease in 3 years. Thanks you for everything! This is car #4 with Albee More
Used car buy My salesman was great . He gave me options and was very responsive to all my questions. It made my car buying experience a good one .👍 My salesman was great . He gave me options and was very responsive to all my questions. It made my car buying experience a good one .👍 More
Third new vehicle in less than 4 years. This is the third new vehicle that I have bought from Rod. Rod always speaks when I'm in the dealership, like were friends. I have referred both fami This is the third new vehicle that I have bought from Rod. Rod always speaks when I'm in the dealership, like were friends. I have referred both family and friends to Rod for new and used vehicles. 6 vehicles total. More
Inspection and "The works" I had a state inspection , emissions inspection and oil change. Upon arrival, I was greeted by Kenny Carter. He is always prepared with paper work a I had a state inspection , emissions inspection and oil change. Upon arrival, I was greeted by Kenny Carter. He is always prepared with paper work and ready to go. It is such a pleasure and privilege to work with him. My car was ready for pick up when promised and everything was done to exceed my expectations. The great service department is what keeps me coming back to Phil Fitts. More

Lincoln Navigator experience Thanks to Darius for a great job explaining and taking the time ( at least an hour) to explain every detail of our new Lincoln Navigator. Thanks to Darius for a great job explaining and taking the time ( at least an hour) to explain every detail of our new Lincoln Navigator. More