Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Phil Fitts Ford & Lincoln
New Castle, PA
1,155 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,155 reviews
October 13, 2021
My experience was with the body shop. The personnel are fantastic. Knowledgeable, friendly, prompt and easy to deal with and that's an understatement. Oh, and they do excellent work. fantastic. Knowledgeable, friendly, prompt and easy to deal with and that's an understatement. Oh, and they do excellent work. More
by bregal
Verified Customer
Helpful October 13, 2021
Did good work and was very quick at getting my vehicle back to me without any problems. back to me without any problems. More
by dragonfire1075
October 12, 2021
Albee and the other staff at Phil Fitts went above and beyond to make sure I received the best deal possible. They were genuine, honest, and great to work with. This is a quality that many dealerships do beyond to make sure I received the best deal possible. They were genuine, honest, and great to work with. This is a quality that many dealerships do not possess. Highly recommend this dealership. More
by olivia_pierson
October 11, 2021
Fantastic! They are very nice and give great service. I absolutely recommend them to everyone. absolutely recommend them to everyone. More
by BOB
Employees Worked With
October 11, 2021
Both service and office staff were very pleasant and understand my needs and concerns with my vehicle..the dealership itself is beautiful and the sales people were not pushy or quick to hound you unlike understand my needs and concerns with my vehicle..the dealership itself is beautiful and the sales people were not pushy or quick to hound you unlike other dealerships.. More
by lj_bove
Employees Worked With
Kevin Whitty
October 07, 2021
Once again it was a spectacular vehicle experience. I just came in for The Works service and an inspection. I looked up my salesman to say hello and see how his family is doing and before I knew it I wa just came in for The Works service and an inspection. I looked up my salesman to say hello and see how his family is doing and before I knew it I was driving out in a brand new 2021 F150 pretty close to the same price I was paying for my current F150. My salesman who I owes a great debt of gratitude is Luke Lord. Thanks buddy for all your attention to detail and getting me an awesome vehicle. Also Phil Fitts Ford & Lincoln deserves a great big kudos. Your staff is pleasant and delightful to spend a couple of hours to spend time with while the process was completed. Thanks once again everybody. More
by cobull123
October 07, 2021
Stress free when buying a car. They had everything ready and didn't have to wait. and didn't have to wait. More
by dragonfire1075
Employees Worked With
October 06, 2021
This dealership has a very polite and professional staff. My first experience was enjoyable and I would highly recommend Phil Fitts Ford. My first experience was enjoyable and I would highly recommend Phil Fitts Ford. More
by 19GLEN58
Employees Worked With
Karen , Kevin Whitty
