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Phil Fitts Ford & Lincoln
New Castle, PA
1,149 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,149 reviews
September 13, 2021
My first time dealing with Phil Fitts Ford and I would recommend them to family and friends. recommend them to family and friends. More
by dsmghm
Verified Customer
Helpful September 10, 2021
Excellent experience and great communication! The Excellent experience and great communication! The absolute best car buying experience I have ever had. I am beyond happy with my new Escape! Excellent experience and great communication! The absolute best car buying experience I have ever had. I am beyond happy with my new Escape! Thank you again, Boone! More
by sn.stiffler
Employees Worked With
Sherri, Financing , Boone Lyons
September 10, 2021
Great experience getting service for my car as always. Kenny lets me know if there is any maintenance required, and as a result I have never had a car breakdown. More than once they have saved me money Kenny lets me know if there is any maintenance required, and as a result I have never had a car breakdown. More than once they have saved me money by avoiding unnecessary maintenance. More
by KEITHSOPER
Employees Worked With
Kenny, Kevin Whitty
September 08, 2021
The service is always fast and always friendly and knowledgeable employees. Never pressured into or told you need something when you don’t. It’s always only what you need nothing extra. knowledgeable employees. Never pressured into or told you need something when you don’t. It’s always only what you need nothing extra. More
by JUNGLE66
Employees Worked With
Kenny Carter , Kevin Whitty
September 06, 2021
I've been a loyal Phil Fitts Ford customer for many years & many vehicles, both got sales and service. I've consistently had great experiences with both departments. I always feel like family, whether it's w & many vehicles, both got sales and service. I've consistently had great experiences with both departments. I always feel like family, whether it's working with Darius Carter (Sales), Kenny Carter (Service) or Mike Heitch (Manager). That's what keeps me coming back! More
by susanrenee5662
Employees Worked With
September 03, 2021
Very professional body and parts department. Showed me options in truck accessories for my new truck. Installed perfectly and will stop back for service again. Very satisfied. options in truck accessories for my new truck. Installed perfectly and will stop back for service again. Very satisfied. More
by MDA2K7
September 01, 2021
This was my best experience at a dealership in 15 years. I felt respected as a customer and they didn’t try to hide fees! I’ll definitely be back, Albee Mangino! Your the man!!! I felt respected as a customer and they didn’t try to hide fees! I’ll definitely be back, Albee Mangino! Your the man!!! More
by Erin B
Employees Worked With
