Phil Fitts Ford & Lincoln

Rear Brake Job My rear brakes and rotors needed to be replaced. My appointment was easily taken care of, I got my vehicle back within an appropriate amount of time. My rear brakes and rotors needed to be replaced. My appointment was easily taken care of, I got my vehicle back within an appropriate amount of time. When I received my vehicle back the brakes were perfect and no more terrible shrieking noises! I feel a lot safer driving my child around now. Big Thanks to the service department. More

Bought new 2020 back up camera display doesn’t work 90% of time was told just have to put up with it they can’t figure out why of time was told just have to put up with it they can’t figure out why More

Purchased my 7th vehicle from this dealership. The staff at Phil Fitts Ford is a pleasure to deal with. Brian Hietsch was very professional and friendly throughout our experience, and I couldn't b The staff at Phil Fitts Ford is a pleasure to deal with. Brian Hietsch was very professional and friendly throughout our experience, and I couldn't be more pleased with my purchase. I personally will not go to any other dealer for a vehicle. More

Albee Mangino is a great salesman in the New Castle office Love my Ford Edge! Will for sure purchase future vehicles from this dealership. Mr Mangino went out of his way to help with the purchase. Love my Ford Edge! Will for sure purchase future vehicles from this dealership. Mr Mangino went out of his way to help with the purchase. More

Good customer service Darius Carter was very helpful and polite. I will refer anyone to your company that is looking to buy a car. Thanks polite. I will refer anyone to your company that is looking to buy a car. Thanks More

Wonderful dealership Service is always excellent, have never had a complaint Kenny, in service, is the "best", polite, knows your name when walking in. and makes one feel Service is always excellent, have never had a complaint Kenny, in service, is the "best", polite, knows your name when walking in. and makes one feel like you are in the right place. More

I felt in a rush. Truck didn't get detailed when purchased. Truck inspection expires in 2 weeks, still unsure if it will be inspected for no cost, as it should be. purchased. Truck inspection expires in 2 weeks, still unsure if it will be inspected for no cost, as it should be. More

Always courteous and has taken great care of me and my family for many years ! The quality of the work is also second to none ! family for many years ! The quality of the work is also second to none ! More

My Lincoln was riding rough. Requested Kenny in service to check it out thinking it may be suspendion. Also had issue with navigation system & brakes. Kenny in service said struts were fine issue was else to check it out thinking it may be suspendion. Also had issue with navigation system & brakes. Kenny in service said struts were fine issue was elsewhere. He always takes fabulous care of my vehicles when I bring them in & he lets me know what is going on & doesn’t treat me like I am inferior because I’m female. I will continue doing business with Phil Fitts Ford as long they continue to treat me with respect. Thank You for being great. More

Awesome service! I Came from out of state and my Salesman was 100% honest over the phone, with every detail about the used truck I purchased! Awesome customer service. was 100% honest over the phone, with every detail about the used truck I purchased! Awesome customer service. More