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Phil Long Ford of Denver

Denver, CO

4.8
2,220 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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7887 W Tufts Ave

Denver, CO

80123

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Showing 2,220 reviews

June 18, 2018

Good Service I took my 2014 F 150 to be serviced. There was a whistling noise when I turned on the A/C. Dwayne got him in and got my truck back to me quickly. I ha More

by KImberly Grisby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaari Smith, Crystal Fuller, Raquel Nieto
Jun 18, 2018 -

Phil Long Ford of Denver responded

Kimberly, Thank you for your business. I am glad that we could get your car fixed quickly and efficiently. I am sorry that we have not responded to you in a timely manner. You should receive a call shortly however, if you do not please reach out to me @ 303-933-5530 and I will make sure you are taken care of. Have a great day!

June 18, 2018

Recall and service Great customer service. Everything was done quickly and the service reps are always helpful and professional. I've worked with Phil Long through many More

by Happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Stegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Lizarraga
Jun 18, 2018 -

Phil Long Ford of Denver responded

Thank you so much for taking the time to leave your feedback. We are happy you are a customer and look forward to working with you again. Have an amazing day!

June 16, 2018

Fast Service I took my 2017 Escape in because the check engine light was on. They had it repaired in about 30 minutes. I was so happy! Wayne is awesome! More

by Celeste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Stegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2018 -

Phil Long Ford of Denver responded

Celeste, We are so happy that we could get you Escape taken care of for you quickly. Thank you for your business. Have a great day!

June 13, 2018

Best Dealer out there I would say the best place to buy a car was in a bad spot with my Honda and they worked and did not give up and got me into a new 2018 ford focus Vito More

by murphy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Dante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Fuller, Chris Richards, Jonathan Odendahl
Jun 14, 2018 -

Phil Long Ford of Denver responded

We are so happy to hear that our team was able to assist you into your focus. We thank you for your business and look forward to the opportunity to work with you again in the future.

June 10, 2018

A Dealer You Can Trust Since the day I bought my 2015 Ford Fusion Titanium at Phil Long Ford, Phil Long Ford has taken care of my car. The service has been excellent!!! I do More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Martindale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shaughnessy
Jun 11, 2018 -

Phil Long Ford of Denver responded

Tom, Thank you for your business. We appreciate you taking the time to leave such kind words. Hope you have a Wonderful day!

June 08, 2018

Worst dealer The manager over there does not care about the customer and Intrest of buying a car. As I said I am not satisfied with this asking for exchange he gav More

by Vamsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Richards, Raquel Nieto
Jun 08, 2018 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave us your feedback. We would like to have a better understanding about your experience. Please reach out to us at (303) 933-5530 at your earliest convenience and we will do our best to resolve this with you.

June 07, 2018

changed belts - work Garry is an excellent service manager. Set up appointment for Saturday. Work was accomplished. Picked up truck in the afternoon. Appreciate Garry Warr More

by Gordon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Warren
Jun 07, 2018 -

Phil Long Ford of Denver responded

Gordon, We are pleased to hear that Garry and the service team were able to deliver the top notch experience you deserve. Thank you for your business. Have a wonderful day!

June 07, 2018

Happy Camper What an outstanding day!! First off let me thank Kerri Smith for doing an outstanding job and to Phil Long for having the best selection / prices in C More

by FoogeeMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karrie Smith
Jun 07, 2018 -

Phil Long Ford of Denver responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for your feedback about Karri and the staff here! We hope you have a great day!

June 07, 2018

Why make a appointment!!!!!! I bought a certified truck from Phil long witch was a great experience. Engine light came on I called service talked to Wayne he said they were backed More

by Fordguy182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Stegie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Phil Long Ford of Denver responded

We are so sorry to hear that you had this experience with us. Our goal is 100% customer satisfaction and we have failed to deliver this to you. When you have a minute please give me a call as I would like to assist you to try and make things right. Please give me a call at 303-933-5530. Thank you, Jennifer

June 06, 2018

Couldn't have been better. Jonathan and Karl with a k worked with me over phone. I told them my budget they sent videos of the trucks in my budget never pressured me to just com More

by Fordguy182
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Upton, Jonathan Goodboe, Karl Knaul
Jun 07, 2018 -

Phil Long Ford of Denver responded

We are so glad to here that Jonathan and Karl were able to deliver the customer experience that you deserve. Thank you for taking the time to leave this review. Have a great day!

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