Phil Long Ford of Denver - Service Center

New rear brakes squeak loud. Took it back twice and they tell me they don’t squeak. Guess what they still squeak. Never going back and I have bought two vehicles from them. Not doing that again !! tell me they don’t squeak. Guess what they still squeak. Never going back and I have bought two vehicles from them. Not doing that again !! More

everyone was great , did what they said they would do and I didn't leave my house I didn't leave my house More

I brought my 14’ Explorer in for a bad water pump and engine problems. It had a warranty on the engine that I purchased from them. They told me that I need to replace the engine and that they were 99% su engine problems. It had a warranty on the engine that I purchased from them. They told me that I need to replace the engine and that they were 99% sure the insurance would cover it. A month later I find out they are not covering the engine. Now I can’t get anyone to take my phone call to resolve this. I’m walking over an hour one way to work. Not a great way to do business. More

great service, and keep me informed during the long wait for parts required to fix my mistake. Can not ask more. Big thanks to Dwayne Callaway. for parts required to fix my mistake. Can not ask more. Big thanks to Dwayne Callaway. More

I'm happy with the quality of service and attention I get when buying a vehicle when buying a vehicle More

Taking to long for oil changes and tire rotation. Schudule services on days for for oil changes and other days for major services which may take longer. Schudule services on days for for oil changes and other days for major services which may take longer. More

I have been a customer of Phil Long Ford since 1989 and have always found the sales and service departments to be excellent. I highly recommend this dealership and have sent them many friends and associat have always found the sales and service departments to be excellent. I highly recommend this dealership and have sent them many friends and associates over the years. More

Great service team, always responsive to my vehicle issues. Wish they'd get loaner cars back but I know it isn't their fault! issues. Wish they'd get loaner cars back but I know it isn't their fault! More

Start to finish our Service Representative was on top of everything! That’s why we use them. everything! That’s why we use them. More